Avia Solutions Group Global Services Philippines is on the lookout for IT Administrator for pooling.

This role will be based in the ASG Global Services Philippines office in BGC, Taguig City, working in a hybrid setup aligned with the EMEA or Oceania / Asia Pacific time zone.

About the company

Avia Solutions Group, is the leading aviation business group, operating across all continents with offices in Ireland, USA, Asia Pacific, UAE, Lithuania, South Africa, and Australia. Backed by 14 000 highly skilled aviation professionals, the group is the largest global ACMI provider, operating a fleet of more than 220 aircraft. The group also provides various aviation services such as MRO (Maintenance, Repair, and Overhaul), pilots and crew training, ground handling, and other interconnected solutions.

Key Responsibilities

Oversee Incident, Change, Asset, and Problem Management
Troubleshoot and resolve technical issues: hardware, Windows operating system, application, phone, iPad, and conference room equipment
Provide internal user support and consultation globally
Support core applications:
- User Management
- Standard settings setup
- Administration tasks

Prepare and configure IT workplaces and accounts globally
Administrate user access in various company systems
Ensure adherence to IT Security policies

What We\'re Looking For

More than 1 year experience in a similar role
Strong knowledge of Windows Operating Systems, Hardware troubleshooting, and common enterprise applications
Hands-on experience in managing users and groups in Azure Active Directory
Experience with Microsoft Intune for device management and policy enforcement
Excellent English language skills, both written and spoken
Excellent communication skills
Service delivery process knowledge
Experience in SharePoint or a similar platform will be an advantage
Basic understanding of Networking, Hardware, and ITIL
Experience in using Jira

The Benefits of being part of our Team:

Contribute to meaningful projects that shape the future, allowing you to grow professionally while making a real difference.
Be part of a collaborative and inclusive environment where your ideas are valued, and innovation takes center stage.
Benefit from personalized learning pathways, dedicated mentorship, and a clear trajectory for career advancement.
Enjoy a flexible work culture and comprehensive benefits that support both your personal and professional well-being.
Your efforts will be celebrated through competitive compensation and employee recognition programs designed to highlight your contributions.

Avia Solutions Group Global Services Philippines

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IT Administrator - For Pooling