Overview
WELCOME TO SITA
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
About The Role & Team
The
Platform Site Reliability Engineer (SRE) will play a key role in maintaining and enhancing systems operational efficiency. This role will focus on deployment automation and system optimization, ensuring consistent performance and reliability.
The ideal candidate will have good problem-solving skills and a strong desire to implement scalable and sustainable technological solutions. Part of the scope includes a close working interlock with development, operations, and IT teams to automate and optimize our systems, ensuring they are highly available, performing, and resilient.
What You Will Do
- Manage and maintain Public Cloud and On-Site service environments.
- Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
- Monitor system performance, identify bottlenecks, and execute pipeline optimization
- Collaborate and partner with development, engineering and Operations teams to improve services through rigorous testing and release procedures
- Participate in system design consulting, platform management, and capacity planning
- Create sustainable systems and services through automation and uplifts
- Automate routine tasks and create tools to improve team efficiency and system robustness
- Implement comprehensive service metrics to track and report on system reliability, performance, and efficiency
- Balance feature development speed and reliability with well-defined service-level objectives
- Conducting post-incident reviews to prevent recurrence and refine the system reliability framework
Qualifications
ABOUT YOUR SKILLS
- 1-2 years of experience in managing and operating Cloud environments specifically Azure and AWS, with understanding of Landing Zone Architecture.
- Knowledge of Cisco and Palo Alto based network devices (switches, firewalls, etc) with respect to configuration, management, and troubleshooting.
- Familiarity with SDWAN and MPLS based WAN communication environments and related management, troubleshooting, and configuration tasks.
- Experience beyond simple scripts, in languages such as Python, PowerShell, Bash, etc.
- Familiarity with Linux and Windows operating systems.
- Familiarity with or understanding of DevOps culture and practices
- Good diagnostic and problem-solving skills with the ability to analyze systems logs and data.
- Competence in using Cloud services for deploying, scaling and managing applications and infrastructure (Public and Private Cloud)
- Bachelor’s degree in computer science or related discipline.
NICE-TO-HAVE
- VMware or Cisco certification a plus.
- Experience or understanding of CI/CD pipelines and Terraform.
- Knowledge of Versa
What We Offer
We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
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Flex Week: Work from home up to 2 days/week (depending on your team’s needs)
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Flex Day: Make your workday suit your life and plans.
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Flex Location: Take up to 30 days a year to work from any location in the world.
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Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
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Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
🙌🏽 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
