Company Alaska Airlines
The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Senior Quality Assurance (QA) Auditor is a subject matter expert in audit risk assessment and control identification for operational functions and processes at Alaska Air Group (AAG) including but not limited to Flight Operations, Maintenance & Engineering, Inflight, and Airports. As an individual contributor, this role exercises considerable judgement to provide an independent and objective assessment of internal controls governing operational, regulatory compliance, and safety processes related to Flight or to Airports for AAG and its subsidiaries.
Key Duties
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Demonstrate project management and operational analysis by significantly contributing to audit engagement teams on risk-based reviews of complex operational, regulatory compliance, station operations, and safety processes in all operating divisions, requiring independent judgement and initiative.
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Act as a subject matter expert in QA/audit functions and processes and a reference/resource for Audit team members.
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Manage execution of all audit engagements in accordance with the AAG QA Manual and leverages risk-based auditing principles.
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Collaborate with senior management to develop solutions to complex regulatory compliance, safety, and operational risks and applying professional expertise to influence operational leaders responsible for designing and executing actionable plans to resolve audit findings.
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Promote risk management awareness and operational safety assurance throughout the organization by facilitating the development of tools and techniques that strengthen risk management and internal controls.
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Manage projects to support the performance of special reviews including, but not limited to, system implementations, internal investigations, and surveillance activities, as well as safety/regulatory and/or regulatory compliance investigations.
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Support external reviews of company operating divisions by supporting both business and aviation-specific projects such as: Department of Defense (DOD) surveys, and the International Air Transport Association (IATA) Operational Safety Audit (IOSA).
Job-Specific Experience, Education & Skills
Required
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4 years of experience in public accounting, internal audit, Safety, Operations, or related area.
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Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree.
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Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
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Travel approximately 10-50% of the time primarily in North America. Other locations may be required as well.
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High school diploma or equivalent.
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Minimum age of 18.
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Must be authorized to work in the U.S.
Preferred
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Strong interpersonal skills, with the ability to drive outcomes in the best interest of the company.
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Demonstrated expertise in assessing complex operational processes and coaching leaders to address problems in creative ways.
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Professional curiosity, personal accountability for results, strong credibility with peers, subordinates, and leaders.
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Proven track record of working in a fast-paced, dynamic environment on complex projects.
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Process driven and a strong safety advocate; experience contributing to cohesive, results-oriented teams, and to deliver high-quality results within time budgets and in accordance with QA audit methodology and standards.
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Risk-based auditing, project management, quality assurance, or operations analysis experience.
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Advanced Operational qualifications, including technical specialty/certification or experience supporting complex process changes.
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Advanced audit qualification, (e.g., Certified Internal Auditor (CIA), Certified Public Accountant (CPA)), or similar, or actively pursuing such certification.
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Strong understanding of risk-based auditing techniques.
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Pilot ratings, Airframe and Powerplant (A&P) certification, Dispatch license or Flight Attendant training a plus or Airport experience (Customer Service, Baggage, Ramp, Cargo, etc.) a plus.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Salary Range
$86,400 -- $129,600 / year
Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don’t typically hire at the top of the range.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
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Free stand-by travel privileges on Alaska Airlines & Horizon Air
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Comprehensive well-being programs including medical, dental and vision benefits
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Generous 401k match program
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Quarterly and annual bonus plans
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Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 2/2/2025
Location Honolulu
Regulatory Information Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
I: Y - ASMG
L: #LI-B
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Job Locations USA-HI-Honolulu
Requisition ID 2025-13701
Category Corporate & Operations