Digital Workspace Support Engineer

DHL • Full-time • Diegem, BE-VBR, Belgium • 4d ago

DHL Express - a company that connects people!

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No.1 World’s Best Workplace™ by Great Place to Work and Fortune MagazineDHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work.Start YOUR career with DHL today…

We are looking for aDigital Workspace Support Engineerbased in Diegem, Belgium.

As a Digital Workspace Support Engineer, you will provide onsite IT support for end-user devices such as laptops, desktops, and mobile phones at the European Head Office of DHL Express in Diegem.

You will undergo comprehensive training to familiarize yourself with our products, services, and common support issues. Once trained, you will put your knowledge into action, working with an experienced colleague to master both technical troubleshooting and our organizational processes. Your insights and experience will contribute to process optimization and automation wherever possible.

As part of the Global Aviation IT (GAIT) organization, you will join a team where Customer Centricity drives everything we do. We are looking for a dynamic and flexible personality with a positive mindset to thrive in this exciting role.

Your Profile

To succeed in this role, you should:

Be a (junior) professional with enthusiasm to deliver IT support.
Be a native Dutch speaker with excellent English skills (both written and spoken).
Be extremely well-organized, action-oriented, and a great listener.
Have the ability to work independently while maintaining excellent communication skills.
Continuously develop yourself and remain open to innovation.
Be inspired by successful projects and growth, while valuing a high degree of collegiality.
Be proactive, responsible, and unafraid of challenges.
Possess strong analytical skills, with the ability to identify and address customer needs effectively.
Be solution- and customer-oriented, with a creative approach to problem-solving.
Have the ability to explain technical solutions clearly to non-technical users.

You Have At Least

A completed Bachelor in IT or equivalent through experience.
Proven experience within the IT sector (minimum 3 years).
Knowledge of enterprise service desk tooling (e.g., ServiceNow).
A drive to resolve issues and deliver high performance.
A "Can Do Spirit" and professional strength in your actions.
Good verbal and written communication skills in Dutch and English.
Proficiency with Microsoft 365 tools (e.g., SharePoint, Teams, Outlook).
Full-time availability.

If you are passionate about IT support, enjoy working in a customer-focused environment, and thrive on innovation and growth, we’d love to hear from you!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic

☸ DHL Worldwide Network NV De Kleetlaan 1, 1831 Diegem

DHL Worldwide Network NV
De Kleetlaan 1
1831 Diegem