Job Description
The successful candidate will be responsible in supporting Cargo Commercial Planning (CP) functional modules in the new Integrated Cargo Management System (ICMS)/iCargo, administration of the new Cargo Revenue Management System and supporting CP’s revenue management functions.
Key Responsibilities
Review user requirement/business processes for CP's iCargo, RMS and/or new IT projects
- Understand current business process in the existing business environment today.
- Understand user requirements for changes to be done and what will be the ‘To-Be’ process in the ‘future’ business environment.
- Review BR document
Verification & UAT including testing of current CP functionalities in iCargo and new RM system
- Perform testing of CP functionalities before deployment into PROD
- Verify current system behavior on CP & RM functionalities eg. Booking, flight schedule, allotment etc.
- Tracking of open CP functionalities with iCargo/RMS.
Revenue Management Functionalities
- Assist with rates and allocation utilization review, ensuring rate integrity
- Generation of weekly/monthly performance reports where applicable (including acting as Alternate for weekly Load Factor reporting)
- Assist with tallying of contracts for allocations to ensure space have been signed per committed
- Clearing of booking queue in iCargo with reason code "Due Minimum Selling Rate Not Available" (DTMNA) to ensure all minimum selling rates have been set
Revenue Management System (RMS) Administration
- Review and perform annual recertification of RMS access (after implementation)
- Assist with administrative work with the implementation of RMS
Projects/Knowledge base/Other Departmental Administratives
- Involved in projects aimed at work processes improvement
- Assist with documentation of processes and SOPs
- Assist with any departmental administration as assigned
Requirements
- A diploma in any discipline
- Working experience in cargo airline industry with good understanding of the business operations will be a plus
- Good knowledge of cargo business will be a plus
- Basic numerical sense
- IT literacy including proficiency in Microsoft Office
- Comfortable working with data and systems
- Good communication and interpersonal skills
- Good time management and able to work under pressure with tight timelines
- Meticulous and positive toward changes
We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.
