Employment Type: Permanent
Contract Duration:
Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.
• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!
About the team you are joining
The IATA Operational Safety Audit (IOSA) program office is
responsible for the implementation and continuous evolution of the IOSA Program
worldwide.
The IOSA program office is scaling up to create a seamless
end-to-end audit process produced in-house. You would be joining a dynamic team
of professionals dedicated to make a difference.
We seek a Manager, Audit Operations as a member of the Audit
Operations team, reporting to the Senior Manager, Audit Operations.
What your day would be like
Managing the delivery of audits as the
point-of-contact for audit teams, and the airline being audited; monitoring
audit findings, and their closure, to deliver IOSA Audit Reports within clearly
defined timelines. In particular, you will:
- Support the airline throughout their audit process and be their main liaison point.
- Provide technical support and briefings to IOSA auditors during field-work.
- Through your technical expertise, support airlines in audit follow up processes by verifying and accepting evidence required for audit closure.
- Monitor auditor performance through review of audit reports and audit deliverables.
- Formally close assigned audits.
- Execute and improve program operations through projects and other activities.
We would love to hear from you if
- You have a university degree in relevant field, or equivalent experience and qualifications.
- 5+ years’ experience in airline operations including safety, auditing, quality control and assurance, and compliance.
- Working knowledge of safety audit principles, the IOSA Program, and ICAO/EASA/FAA requirements.
- Excellent writing and presentation skills in English are essential.
- Strong analytical and communication skills.
Travel Required: N
Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
