· Plan, organize, lead and control staff to promote a workplace culture of teamwork, self-motivation, and pride within a diversified and multi-cultural work environment
· Develop next level leaders and managers in both leadership and management skills
· Supervise staff to meet business needs and facilitate successful outcomes by following carrier’s Service Level Agreement performance standards
· Ensure operational leadership is monitoring and instructing Airport Ramp Agents and Warehouse Agents to follow safety rules and safety standards that are in place
· Participate in recruiting activities, interviewing candidates and making hiring decisions
· Assist in employee relations and/or conflict resolution, prepare performance appraisals, provide input for counseling and terminations
· Demonstrate diligence required to maintain security under local Airport Police, Transportation Security Administration (TSA), and United States Customs/Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA). Challenge any persons not displaying an airport I.D. badge within a WFS warehouse or any Airport Operational Area. (AOA)
· Prepare various operational reports, providing weekly and monthly data regularly, including special reports requested on an ad hoc basis
· Must complete injury reports and damage reports as required
· Authorize/ensure post-accident and post-injury testing is done as required
· Assist customer representatives in providing information and data for various compliance reports and audits
· Maintain records and appointments necessary for employment on the airport such as airport badge appointments, USCBP interviews, or other government-required meetings