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Manager, Alliance - Australia SYD (North Sydney, NSW, AU)

American Airlines • Manager, Alliance - Australia SYD (North Sydney, NSW, AU) • 3d ago

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Global Alliances team within the Partnerships Division, supporting the South Pacific Region. This role is responsible for developing and executing strategic airline partnership initiatives that enhance American Airlines’ network, customer experience, and loyalty program value. It involves assessing competitive dynamics, setting partnership objectives, and leading cross-functional collaboration to identify business needs, negotiate agreements, and drive performance through data-driven analysis and stakeholder engagement.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Identify and evaluate opportunities to expand and deepen airline partnerships, focusing on customer value, network growth, and competitive differentiation
• Design innovative partnership strategies that enhance connectivity, improve the customer journey, and support program goals
• Negotiate partnership agreements that deliver mutual benefit, ensuring alignment with AA’s strategic priorities and creating long-term value for both parties
• Build and maintain strong, trust-based relationships with airline partners across the region, serving as a key point of contact for strategic and operational matters
• Provide guidance and oversight to team members, fostering a collaborative environment and ensuring successful execution of responsibilities
• Collaborate with internal teams and external stakeholders to proactively identify and resolve friction points
• Lead structured discussions with partners and internal stakeholders to uncover both known and emerging business needs
• Document and validate business requirements based on stakeholder input, ensuring proposed solutions are targeted, feasible, and strategically sound
• Assess the competitive landscape to identify trends, threats, and opportunities that inform partnership strategy and positioning
• Define clear, measurable objectives for each partnership that align with AA’s broader commercial and customer experience goals
• Conduct strategic analysis, including forward- and backward-looking revenue modeling and performance tracking, to guide decision-making and optimize partnership value
• Collaborate closely with the Commercial Planning & Analysis team to develop KPIs and evaluate the effectiveness of partnership initiatives

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Business, Economics, Finance, or related field
• 5+ years of experience in strategy, finance, analytics, or a related field
• Ability to travel as necessary
• Fluently read, write, and speak English

Preferred Qualifications- Education & Prior Job Experience

• Master’s degree in Business, Sales, or a related field
• Previous experience within the airline industry, specifically in partnership strategy
• 2+ years of leadership experience managing teams and cross-functional project

Skills, Licenses & Certifications

• Ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions
• Experience in financial analysis, modeling, and forecasting, including advanced Excel skills
• Demonstrated ability to solve complex analytical problems
• Ability to thrive in a fast-paced, changing, and complex environment
• Excellent verbal and written communication skills, with ability to communicate a strategic and tactical vision effectively and clearly to all levels within the organization, as well as with external agencies and business partners
• Proficient within the Microsoft Office Suite
• Excellent presentation skills, with ability to handle complex topics comfortably
• Experience with data visualization tools (e.g., Tableau, Power BI) a plus

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

1. Travel Perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
2. Health Benefits: You’ll have access to your health benefits to help you stay well.
3. Additional Benefits: Other great benefits include our Employee Assistance Program, discounts on hotels, cars, cruises and more.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.