Classification: Variable Hour, Non-Exempt
Job Summary
Ramp Lead is first and foremost responsible for ensuring a safe work environment for the entire crew while properly safeguarding the aircraft and the flights performance. By supporting Ramp Agents professional development, this role ensures that Ramp Agents are knowledgeable about ground operations related GAT policies and procedures to ensure excellent customer service and on time flight performance. Leads work with Supervisors and other leaders on staffing, supporting regular and irregular operations, and may provide training to Ramp Agents as necessary.
Job Duties
- Ramp Leads must report to work on a regular and timely basis.
- Ensures Ramp Agents are in Personal Protective Equipment (PPE) and ready to perform duties
- Provides input on operational improvements and efficiencies
- Reports operational feedback for flight delays and performance to leadership
- Addresses security related issues to leadership, is responsible for meetings
- Able to perform under pressure and within fixed time constraints
- Ensure Ramp Agents are adhering to our uniform standards
- Lift, load, unload, and transport customer bags and cargo to/from aircrafts, bag carts, and conveyor belts,
- Drive and operate ground support equipment.
- Prepare cabin for customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories.
- Ensure necessary ground equipment is available in the ramp area and bag room for upcoming flights.
- Follow company and federal safety regulations and procedures.
- Perform other duties as required
Requirements
- Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
- Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).
- A working knowledge of GSE maintenance issues.
- Experience and understanding of the commercial issues in aviation.
- Must have a High School diploma, GED
- Must be at least 18 years of age
- Capable of processing information in a timely manner
- Must have and maintain a Valid Driver's License
- Able to proficiently speak, read, and write in English
- Basic computer literacy
- Previous ramp or airline experience
- Must successfully complete all training requirements and maintain certifications throughout employment
- Must clear a FBI fingerprint background check
Physical Requirements
- Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
- Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
- Must be physically fit to perform the duties of the job
- Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
- Must be able and flexible to work variable shifts, weekends, and holiday specific shifts to be determined
- Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug free workplace and conducts random drug test. Employment with GAT Airline Ground Support is contingent upon a clear driving record, 10-year criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
