Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Product Owner is responsible for building and maintaining the Air Canada’s mobile application backend backlog for day-of-travel products and will work closely with the Senior Manager, Digital Product to oversee the development life cycle. The successful individual should be able to identify workable recommendations and clearly document solutions to complex issues.
The Product Owner must be customer-centric, have a passion for the travel industry, creating digital experiences. Also, the individual must be comfortable working in a high-paced, high-energy, collaborative environment, with a focus on a continuous product delivery model.
Responsibilities
- Manage digital day-of-travel products on Air Canada’s mobile app (e.g. boarding pass issuance and management, home screen experience, passport scanning, digital identification, etc.)
- Build the backlog of user stories, create, and prioritize features within the backlog
- Collaborate with designers, developers, and testers to ensure stories meet the definition of done
- Work as a primary point of contact on requirement elaboration, user story review, and story acceptance criteria
- Work closely with internal (e.g., Airports, Commercial, Legal & Loyalty teams) and external stakeholders to deliver valuable features
- Actively coordinate work with other Product Owners and Product Managers to ensure dependencies are accounted for and enablers are properly prioritized
- Work with the Senior Manager, Digital Product on program planning and roadmap
- Proactively identify potential challenges and develop actionable, relevant recommendations to effectively address them
Qualifications
- A University degree in Business, Commerce or Computer Sciences, or relevant experience commensurate to the role
- 3 to 5 years experience in delivering digital experiences
- Strong understanding of mobile technologies and trends
- Good time management, organizational and planning skills
- Strong communication skills – written and spoken
- Innovative and creative with the ability to identify and document solutions to complex problems
- Experience working in an Agile/continuous delivery model is a must
- High-level knowledge and/or understanding of Amazon Web Services (AWS) serverless stack is strongly desired
- Experience with building consumer facing digital experiences is strongly desired
- Airline or travel industry experience is a plus, but not required
- Prior experience with the Amadeus Altéa Suite of Passenger Service Applications (i.e. CM & ARDWeb) is a plus, but not required
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Conditions of Employment:
Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
