About Delta Tech Hub:
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.
The successful candidate serves as Sr Fleet Engineer-Operations within the TechOps Engineering organization based out of DTH Bangalore working closely with the Fleet Engineering department in Atlanta, GA, USA. The tasks associated with this role include, but are not limited to, the following:
Materials Interchangeability & Configuration Management:
- Ensure accurate tracking and documentation of material configurations and interchangeability.
- Resolve required configuration change clarifications and ensure proper implementation across manuals and tracking systems.
Answer Technical Inquiries:
- Respond to engineering questions related to materials, configurations, and ATA-specific issues.
Data Analysis & Reporting:
- Gather required data for engineering reviews not limited to operational logs (pilot, non-routine, etc.), Non-Routine writeups in a Heavy Check environment,
- Analyze aircraft logs and maintenance data to answer specific questions (e.g., IDG changes over the past 2 years, brake vs. wheel replacements over a defined period).
- Develop and maintain dashboards or reports to support engineering decisions within Tableau, Skywise, Power BI, etc.
Documentation Authoring & Approval:
- Author, review, and approve engineering documents such as ERAs (Engineering Review Approvals), AAs (Aircraft Approvals), and other technical documentation.
- Maintain high standards of documentation accuracy and compliance.
Local Engineering Partnership:
- Collaborate closely with Atlanta based engineering teams to ensure ownership and accountability for project mockups either within the US or at MRO maintenance locations.
- Support local engineers while maintaining centralized oversight of deep-dive analyses.
- This position reports to the Fleet Engineering Manager within the Bangalore Office.
Qualifications:
- Candidates at minimum a bachelor’s degree in engineering (aerospace or mechanical preferred). Understanding of aircraft systems or airline operations is strongly preferred.
- 8-12 years of experience in the field of Fleet Engineering - Aircraft Operations from Aircraft OEM or Airline industry
- Must work under minimal direction and independently determine and develop approaches to solutions.
- Must have strong knowledge on fleet engineering – Aircraft/Flight operations, aircraft manuals and processes, and regulatory requirements.
- Good understanding on material configurations and interchangeability; configuration change documentation and tracking
- Good understanding of ATA chapters and aircraft operational logs (Pilot, non-routine, etc)
- Good at technical documentation, Engineering Review Approvals, Aircraft Approvals
- Strong written and oral communication skills.
- Strong interpersonal skills.
- Embrace diverse people, thinking, and styles.
- Must be willing to travel as required.
Behavioral Competencies:
- Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.
- Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.
- Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.
- Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.
- Inquisitive to understand customer and business expectations while creating value addition on technical solutions.
Preferred Qualifications:
- Data mining skills and ability to develop & maintain dashboards using Power BI, Tableau, Skywise, etc
- Familiarity with aircraft operation, maintenance and aircraft under AOG, AOS, SOS situations.
- Familiarity with airline flight operations and support systems, FAR 121 dispatch regulations, FAA regulatory documents, and Microsoft Office preferred.
