Johnson Service Group (JSG) is seeking an Office Specialist- Data Entry for a health plan in Orange, California.
Pay range: $23.00- $31.00 per hour DOE
Work Schedule: Monday- Friday; 8:00am to 5:00pm
Preferred Qualifications:
- Experience in a managed health care environment.
Minimum Qualifications:
- High school diploma or equivalent PLUS 1 year of data entry experience required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
Duties & Responsibilities:
- Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
- Sorts, date stamps, categorizes and scans member health reward forms.
- Saves and renames reward forms received as digital faxes. • Enters form data from digital or physical form submissions into the member health reward database.
- Processes manual fulfillment of gift cards and cover letter mailings.
- Delivers mail to the general mailroom to be mailed out twice daily.
- Maintains a daily log of tasks, calls and health rewards that are processed and completed.
- Alerts supervisor of any issues that impact production and quality.
- Ensures all protected healthcare information (PHI) is locked at the end of the day.
- Completes other projects and duties as assigned.
Knowledge & Abilities:
- Develop rapport and establish and maintain effective working relationships with company leadership and staff and external contacts at all levels and with diverse backgrounds.
- Work independently and exercise sound judgment.
- Communicate clearly and concisely, both orally and in writing.
- Work a flexible schedule; available to participate in evening and weekend events.
- Organize, be analytical, problem-solve and possess project management skills.
- Work in a fast-paced environment and in an efficient manner.
- Motivate and lead multi-program teams and external committees/coalitions.
- Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.#D800