About SkyWestAre you looking for a fast-paced environment full of variety that will utilize your customer service, critical thinking, and multi-tasking skills? SkyWest is hiring immediately for entry level Customer Service Agents! No prior experience in aviation required. As a Customer Service Agent, you will provide excellent front-line service to our passengers. The result is a rewarding opportunity to learn many different facets of the SkyWest operation.
As a Customer Service Agent, you'll also enjoy:
- Shift trade flexibility
- Opportunity to work with passengers from all over the world
- Robust training program (no prior experience needed!)
- Great team atmosphere
- Potential to advance and grow within the company
SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as:
- 401(k) match
- Performance Rewards and Profit Sharing
- Health care - medical, dental, and vision
- Worldwide flight benefits for you and your family with one or more of our major airline partners
Primary Job DutiesAs a Customer Service Agent, you will provide excellent front-line service to our passengers.
- Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner
- Assist special needs passengers and resolve customer complaints
- Communicate clearly with ground personnel and flight crews
- Calmly handle situations such as cancelled and delayed flights
- Other duties as assigned
Minimum RequirementsWe are looking for individuals with a passion for customer service, especially within the airline industry! SkyWest Customer Service Agents come from a wide range of backgrounds, education, interests, and experience. To apply, you only have to meet the following criteria:
- Be at least 18 years old
- Possess a valid unrestricted state issued driver’s license
- Have a High School Diploma or GED
- Pass a pre-placement background check and drug screen
- Legally authorized to work in the United States for any employer without sponsorship
- Ability to lift 50 lbs. with or without reasonable accommodation
- Willing to work mornings, nights, weekends, and holidays
- This is a full-time position, starting at $13.00 an hour
Physical and Other RequirementsPlease complete the on-line application. Qualified applicants will be contacted.
