Location: Tokyo, JapanIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Thales Japan has been present in Japan for more than 40 years and has been responsible for expanding our business as well as supporting the local users. Thales objectives are to be an active and recognised partner for the development of infrastructure in Japan and to cooperate with Japanese companies in the export market for defence, transportation, aerospace, space and security.
PURPOSE OF THE POSITION
Responsible for Defense Business Activities on Bids and/or Projects in Japan depending on the priority in the operation team: Ø Be responsible of the BIDS and/or Project execution following BIDS and Project process in TJKK Ø Provide local supports to GBUs in order to guarantee overall customer satisfactions and ensure maximum profitability for Thales Group.
RESPONSIBILITIES
- Execute BIDS procedures- quotations, bids, preparation of the contracts, and list of deliveries., according to Thales Japan BIDS procedure
- Work closely with Account Manager/Sales during the bid phase to support the business activities
- Ensure successful transition to the project phase and contribute to preparing, organising and validating the project launch (project requirements, execution baseline, costs, budgets and financial structure, resource management and risk management)
- Execute, monitor and control the projects until its completion
- Execute defense contract procedure (contracts, deliveries, inspections, invoice and payment, and import/export applications).
- Lead and manage project team members, subcontractors and industrial partners
- Oversee project team members to deliver project on schedule and cost while meeting project requirements
- Ensure that project progress is reported in an accurate and timely manner to all stakeholders and project teams.
- Anticipate, manage and resolve issues, risks, dependencies and impediments that may impact on successful project delivery
- Provide local support to Thales GBU in relation to project delivery controls, claim management, business/technical correspondences between customer and GBU, and overcome differences in business practices to ensure overall customer satisfaction and maximum profitability for Thales Group
- Foster and maintain a trusted relationship with customer and industrial partners.
- Manage and maintain customer relationship and satisfaction throughout the project lifecycle and ensure the quality of customer support and local activities in the short and medium term
- Support the generation of future order intake for Thales (variation orders, spares, or different business orders...)
- Ensure all projects and products are delivered with quality as a priority and is carried out in accordance with internal standards and contractual requirements · Responsible for document (import/export control, procurement) preparation and/or reviews. May need to do translation of documents from English to Japanese and vice versa
MAINTAIN A TRUSTED RELATIONSHIP WITH CUSTOMER and INDUSTRIAL PARTNERS
- Maintain the customer relations with the aim of increasing order intake and local activities in the short term and medium term.
KNOW THE THALES PRODUCTS An in-depth, up to date knowledge of Thales defense products delivering to Japan. KNOW THE MARKET
- Ensure an extensive knowledge of defense and civil contracts in Japan:
Flow of budget requests, reviews, approvals and contracts for MOD project. Procedures for quotations, bids, contracts, deliveries, inspections, invoices, payments and import/export applications on local defense contracts. GENERAL (Common)
- Comply with all relevant Company policies and procedures
- Be flexible to switch between the executions of Bids and Projects, depending on the priorities
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