Manager, Operations (Ramp) #3941

Cargojet • Full-time • Mount Hope, ON, CA • 6d ago

Job Duties And Responsibilities

Provide leadership, training, motivation and direction to all staff.
Coach and develop employees, including performance management, training, orientation and disciplinary action.
Schedule & manage team member shifts; recruit & select employees.
Delegate supplier orders and other tasks to staff; perform supplier audits.
Participate, oversee and audit workplace Health & Safety matters.
Create and implement contingency plans in the event of operational disruptions.
Advise key staff of abnormal freight movements and special handling instructions.
Complete and approve payroll timesheets on a bi-weekly basis; completion of Human Resources documents.
Prepare, collect & review documentation and establish procedures specific to the station’s operation.
Co-operate with Airport Authority and other carriers to ensure assistance when required.
Prepare reports for Senior Management as required.
Assist contract and non-contract customers in order to maintain customer service levels.
Oversee all contract suppliers.
Ensure compliance with all Cargojet policies and regulatory/legislative requirements.
Communicate with downline stations to ensure available resources (ULDs, herc straps, etc.) are forwarded as needed.
Communicate with customers in regard to daily volume.
Co-ordinate daily plan in regard to loading/unloading customer tender/retrieval.
Inform Local and National Management of nightly volumes and delays.
Operate within budget parameters.
Must be resourceful and have excellent problem-solving skills to resolve day-to-day issues with a “can do” attitude and multitask with a sense of urgency and dedication to the success of the operation.
The successful candidate will be required to carry a BlackBerry and be available when necessary.

Job Requirements And Qualifications

High School Diploma: Post-Secondary education in an Aviation related or Management program would be an asset.
5 years of previous management experience.
Ability to lead, coach and motivate staff.
Strong written and verbal communication skills.
Strong knowledge of all MS Office programs.
Organizational and time management skills.
Ability to obtain a Restricted Area Identity Card (RAIC).
Ability to multi-task in a fast paced and noisy environment.
Basic accounting/general math skills.
Must possess a valid Driver’s License.
Ability to work with minimal supervision.
Trained in WHMIS, SMS, First Aid, Weight & Balance, Dangerous Goods and relevant Health & Safety courses.

Important To Know

Cargojet is an equal-opportunity employer. We thank you for your interest. Only those candidates selected for an interview will be contacted.
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.
At Cargojet, we make safety the highest priority. Because of this priority and as we operate in a safety-sensitive environment, we require all employees to abstain from consuming Cannabis, in and outside of the workplace. This is a critical element of our drug and alcohol policy that all employees must comply with at all times.
Team members interested in the position must submit their application through the internal recruitment system by the specified deadline. Applications submitted after the deadline will be considered late and will not be reviewed.