About SkyWestSkyWest Airlines is the career destination for more than 12,000 professionals who are literally "going places" with their careers.
SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of "America’s Best Employers" by Forbes in 2022 and is committed to providing
outstanding career opportunities for every team member.
While our business reputation is based upon our stability and operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless
opportunities for dedicated individuals to move their careers in a positive direction.
Bring your positive attitude, skills, and commitment to the SkyWest team and take your career to new heights!
Primary Job DutiesAs a Customer Service Agent, you will provide excellent front-line service to our passengers.
- Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers who arrive without their luggage, and re-book passengers, all in a prompt and friendly manner
- Assist special-needs passengers and resolve customer complaints
- Communicate clearly with ground personnel and flight crews
- Calmly handle situations such as canceled and delayed flights
- Other duties as assigned
Minimum RequirementsWe are looking for individuals with a passion for customer service, especially within the airline industry! SkyWest Customer Service Agents come from a wide range of backgrounds, education, interests, and experience. To apply, you only need to meet the following criteria:
- 18 years of age or older
- Possess a valid, unrestricted state-issued driver’s license
- Have a High School Diploma or GED
- Pass a pre-placement background check and drug screen
- Legally authorized to work in the United States for any employer without sponsorship
- Lift 50 lbs. with or without reasonable accommodation
- This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays
- Part-time and full-time positions may be available
- Starting at $16 an hour
Please complete the on-line application. Qualified applicants will be contacted.
Physical and Other Requirements- This is not a Department of Transportation safety-sensitive position
Please complete the online application. This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.