Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
Position Summary
Jet Aviation is seeking a collaborative and hands-on HR Services Director, US, to join our HR Services function at our West Palm Beach, FL location. This full-time, in-office leadership role is responsible for operational excellence and strategic partnership across a diverse, multi-state workforce. Reporting to the VP HR Services & Technology, you will work closely with Global HR Services peers, key stakeholders, and the HR Technology team to ensure our HR service delivery is efficient, compliant, and delivers a high-touch employee experience. You will guide a dedicated team in West Palm Beach, foster strong relationships with senior leadership, and contribute to shaping the future of HR at Jet Aviation. This is an opportunity to make a meaningful impact in a highly visible role, championing process improvement, regulatory compliance, and a culture of service through collaboration and shared expertise.
This is a hybrid position, working at least four times weekly from the office, based out of West Palm Beach, FL. The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this exempt position will be as follows: $130,000 - $140,000 annually.
Lead, Grow, Make an Impact at Jet Aviation
We are fueling the future of global flight with passion, driving rapid growth and reshaping the business aviation industry. As we scale and rewrite history, we need leaders who can accelerate this momentum. This is your chance to be part of something extraordinary, leading in a high-impact environment.
Your Profile
You are a collaborative HR leader who thrives at the intersection of people, process, and technology. With a passion for operational excellence and compliance, you bring a strategic mindset and hands-on expertise in HR service delivery. You are energized by working with teams, driving process improvements, and leveraging HR technology as a tech-native user and advocate. You value partnership and alignment with global HR initiatives, and you excel at fostering a strong customer service culture.
- Minimum 5–8 years of progressive experience in HR, HR Services, or Service Delivery leadership, ideally within a multi-site, multi-state environment.
- Bachelor’s degree in Human Resources, Business Administration, or a related field from an accredited university.
- Demonstrated familiarity and high levels of interest in HR technology platforms, with a technology-first mindset and a strong focus on leveraging digital tools to enhance the employee experience.Experience collaborating with HR Technology and IT teams as a user and advocate, ensuring HR systems and tools meet business needs.
- Deep knowledge of US employment regulations, payroll, and compliance, with hands-on experience managing complex HR operations.
- Proven ability to mentor and develop high-performing teams, fostering a culture of service, innovation, and accountability.
- Track record of partnering with cross-functional teams to implement process improvements, manage change, and ensure the security and reliability of sensitive HR data.
- Strong analytical skills and a passion for using HR data, metrics, and technology to inform decisions and drive business outcomes.
- Excellent interpersonal, written, and verbal communication skills, with the ability to influence and partner with senior leadership and cross-functional teams.
- High personal standards for integrity, confidentiality, and accountability, consistently modeling Jet Aviation’s values of Trust, Honesty, Alignment, and Transparency.
Your Role
As Director, HR Services US, you will play a pivotal role in delivering operational excellence and a seamless employee experience across our multi-state workforce. You will:
- Collaborate with Global HR Services peers, key stakeholders, and the HR Technology team to ensure systems, workflows, and processes are efficient, compliant, and aligned with Jet Aviation’s global standards.
- Guide and mentor a dedicated HR Services team in West Palm Beach, partnering with senior leadership to support organizational goals and drive a strong customer service culture.
- Advocate for the effective use of HR technology to support business needs, acting as a tech-native user and champion for digital tools and automation.
- Leverage data, metrics, and digital tools to identify opportunities for enhancement and ensure the integrity and security of HR data.
- Ensure robust controls and compliance with all federal, state, and local regulations, particularly in payroll and benefits administration.
- Serve as a key contact for HR policy interpretation, compliance, and system-related audits, collaborating with Legal, Compliance, and external partners as needed.
- Champion the adoption of automation and self-service tools, empowering employees and managers while maintaining a high-touch, customer-focused HR experience.
- Represent Jet Aviation with industry groups, regulatory bodies, and the General Dynamics network, positioning the company as a leader in HR service delivery and operational excellence.
Additional Information
We offer a comprehensive benefits and total rewards package designed to support your well-being and career growth. Our packages include competitive salaries, performance based annual bonus, health and wellness programs, retirement plans, and paid time off, along with opportunities for professional development. We value our employees and strive to create an environment where you can thrive both personally and professionally.
At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That’s why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
