As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• Help set the vision, define the strategy, and own the roadmap for the Digital Ancillary Offers team.
• Drive the creation of technology‑forward, flexible digital assets that enable innovation and faster delivery cycles.
• Define product objectives and key results (OKRs) and support the team in making data‑driven decisions to achieve them.
• Lead large, complex initiatives requiring close partnership with Revenue Management, Operations, Commercial, and Technology teams to innovate and transform the digital customer experience.
• Develop strong product capabilities by coaching, empowering, and creating growth opportunities for Product Owners and Associate Product Managers.
• Foster a culture of collaboration and continuous improvement by embedding delivery transformation principles into day‑to‑day ways of working.
• Engage and empower the team to continuously prioritize the backlog, deliver measurable business outcomes, and champion delivery transformation that improves product quality, time to market, and team member satisfaction.
• Promote a data‑first mindset by ensuring experimentation, A/B testing, and analytics inform every product decision.
• Engage customers, team members, and the broader organization to demonstrate ongoing product value, share success, and incorporate voice‑of‑customer insights to continuously improve the experience.
