Position Summary
IT role is responsible for providing hands on support and coordination of infrastructure and IT services. This includes supporting the organisation’s digital operations roadmap. The position is for individuals with proven experience in the relevant technical areas and problem-solving. The successful candidate will collaborate with cross-functional teams and contribute to strategic IT initiatives that enhance operational efficiency.
Responsibilities
Support overall digital operations roadmap and adoption of agreed technologies.
Provide technical support for IT systems, applications, and infrastructure.
Participate in IT projects from inception to completion, ensuring alignment with business objectives and timelines.
Diagnose and resolve user-reported issues, ensuring minimal disruption to business operations.
Monitor and maintain the organization's IT infrastructure, including servers, networks, and storage systems.
Work closely with cross-functional teams to ensure IT solutions meet business needs.
Provide training and support to end-users on new technologies and software applications.
Excellent working knowledge of security, network and systems administration, data analytics, storage systems, and phone systems.
Provide technical assistance/coaching to junior level infrastructure employees.
Research and present new technologies that will enhance productivity & security.
Provides user support in troubleshooting of desktop and laptop computers, printers, and fine-tuning/configuration of servers and networks.
Support a variety of applications including shop floor control, bar coding equipment, workstations and Window based servers.
Comply with all regulations related to government contracts, data privacy, & risk management.
Maintain safety requirements and promote safety practices.
Maintain quality standards.
Qualifications
Qualifications, Skills & Experience:
Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
3 yrs+ experience in IT infrastructure management or technical support role in a manufacturing environment
Proven experience working in IT projects and working collaboratively in a team environment.
Knowledge of hardware components, troubleshooting techniques, and repair processes.
Familiarity with networking concepts and basic troubleshooting of network issues
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Customer-focused attitude with a commitment to providing high-quality support.
Ability to work independently and collaboratively in a team environment.
Fluent in Polish and English.
Technical Skills:
Microsoft Windows operating systems.
Knowledge of Network architectures.
PC installation, configuring and troubleshooting.
LAN / WAN support.
Help Desk support.
Active Directory, SCCM, GPO.
Software & hardware support (PC, laptop, server, printers, tablets, thin clients, mobile devices, CISCO switches, etc.).
VMware or Hyper-V virtualization technologies.
SQL Database administration.
VDI (virtual desktop).
Wireless controller & access point support.
Terminal services experience utilizing thin clients.
OT and/or IoT experience.
Backup and Disaster Recovery procedures
EMEA Business Descr
Parker Hannifin EMEA Sàrl (“PHEMEA”), based in Etoy, Switzerland, is the Principal Operating Company for Parker in the EMEA region. It is supported by a network of Parker Manufacturing Divisions and Sales Company Entities. The Motion Systems Group EMEA is a strategic business Group within PHEMEA. Cylinder & Accumulator Division EMEA (HADE) is a key service provider to PHEMEA.
Parker Hannifin
Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century, we’ve enabled engineering breakthroughs that make energy cleaner, transportation safer, medical treatments more effective, and manufacturing more efficient.
With empowered team members in more than 40 countries, Parker serves customers across aerospace & defense, energy, HVAC & refrigeration, in-plant & industrial equipment, off-highway and transportation.
Our scale is global, but our purpose is personal. We enable breakthroughs that improve lives, strengthen communities and create a brighter future.
Our Purpose — Enabling Engineering Breakthroughs that Lead to a Better Tomorrow — comes to life through our people-first culture where teamwork drives performance, inclusion fuels innovation and growth is encouraged. This environment fosters collaboration and empowers team members from engineering and manufacturing to finance, supply chain, human resources, information technology and beyond.
By combining deep expertise with an entrepreneurial spirit, we help customers succeed in markets that demand performance, reliability, and sustainability.
As we look to the future, Parker is advancing initiatives in energy efficiency and sustainability while developing the next generation of talent and leaders to engineer a better tomorrow.
Equal Employment Opportunity
Parker is an equal opportunity employer and does not discriminate on grounds of age, race, religion, ethnic origin, sex, sexual orientation or disability in relation to recruitment and employment.
