L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Field Technician
Job Code: 34377
Job Location: Remote (Northwest, AR)
Job Schedule: Employees work 8 hours per day, 5 days a week
Job Description:
L3Harris Technologies is looking for a Field Technician for the Company’s Field Services organization supporting the Federal Aviation Administration (FAA). This role will be responsible for support mainly in the Northwest Arkansas area also including possible travel into Eastern Oklahoma and Southern Missouri areas.
Essential Functions:
- This is a support level position requiring a thorough knowledge of the installation, maintenance, and repair of telecommunications related systems and/or equipment, gained through formal education or from considerable and varied experience in working with the installation, service activation, maintenance, and repair of telecommunication systems and devices.
- Responsible for the installation, repair, configuration, test and preventative maintenance of network equipment, telecommunications equipment and/or computers.
- Proficient in Microsoft or UNIX operating systems, and the components of the MS Office Suite. Maintains records on repairs, downtime, changes and updates.
- Capable of lifting 70 pounds.
- Ability to obtain and maintain a Public Trust clearance.
Network Knowledge / Skills:
- Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449
- Have excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
- Good working knowledge of power testing, AD and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
- Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
- Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.
Computer Knowledge / Skills:
- Perform basic software troubleshooting and diagnostics,
- Serve as the point of contact for unresolved problems from the Help Desk or NOC.
- Install hardware and software including operating system and office applications,
- Responsible for providing computer hardware, software and network technical support to end-users,
- Assists with setup and configuration of system hardware and software.
- Microsoft Office suite.
Qualifications:
- Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
- Possess and maintain a valid Driver’s License, and a satisfactory driving record, as conditions of initial (and continued) employment.
Preferred Additional Skills:
- Network+, CCNA, CCNP, CCNA Wireless, A+
- Ability to work from home, in an “on-call” status.
- Willing to travel (up to 100% of the time) to remote sites within a 4-hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed.
- Posses and maintain a valid Driver’s License, and satisfactory driving record, as conditions of initial (and continued employment).
- Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet
- Willingness and/or ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required.
- Excellent customer service skills.
- Ability to work in high stress and visibility environment.
In compliance with pay transparency requirements, the salary range for this role in Arkansas is $23.55/hr-$43.75/hr. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
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L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
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