A )Job Purpose
- The Key and Large Accounts Sales Manager will be responsible for managing and growing strategic relationships with high-value cargo customers across the assigned region.
- This role focuses on driving revenue, optimizing account performance, and delivering tailored solutions to meet the logistics needs of large freight forwarders, integrators, and multinational shippers.
B ) Key Accountabilities
Account Management and Sales Strategy Execution
- Develop and execute strategic sales plans for key and large accounts to achieve revenue and volume targets
- Serve as the primary point of contact for top-tier customers, ensuring high levels of satisfaction and retention
- Conduct regular business reviews with clients to assess performance, identify opportunities, and address challenges
- Negotiate commercial agreements, including global and regional contracts, rate structures, and service commitments
Client Relationship Management
- Cultivate and maintain strong relationships with international clients, ensuring high levels of customer satisfaction and loyalty
- Act as a key liaison to address client requirements, facilitate cross-functional collaboration to deliver customised services, resolve issues, and support long-term business growth
C) Skills/Qualities Required
- Client Management and Interpersonal Skills
- Team Collaboration and Support
- Analytical and Technical Proficiency
- Analytical and Technical Proficiency
- Advanced Sales Skills
- Adaptability and Innovation
- Adaptability and Innovation
- Commercial Acumen
D) Key Interfaces
- Provide regular updates and receive strategic guidance. Collaborate on aligning regional sales activities with broader objectives.
- Coordinate to ensure sales strategies are supported by appropriate product offerings and pricing models.
- Assist in managing client relations and ensuring satisfactory service delivery.
- Support participation in forums to gather market intelligence and industry trends.
E) EducationalandExperienceRequirements
Minimum Education requirements
- Bachelors degree in Business, Economics, International Relations, Sales, Marketing, or related field; MBA preferred
Experience
7-10 years of experience, ideally within international sales, preferably in the cargo or aviation industry
Desired
12+ years of experience with comprehensive knowledge of cargo sales operations and client management, preferably with international sales exposure