As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Set / monitor operational performance, on behalf of AA Cargo, at CLT and PHL
• Implement and monitor policies, procedures and business processes for cargo/mail operations
• Ensure that sufficient resources are assigned by the business partner(s) to handle AA’s product to a high standard
• Ensure that security, Dangerous Goods, training and other objectives are met consistently and on a timely basis, in accordance with both the airline’s and local regulations
• Work within agreed budgeted parameters
• Work with business partners and any necessary authorities to ensure delivery of the highest handling performance results
• Oversee compliance with AA Performance Standards and compliance with all regulatory requirements
• Continue to evaluate, recommend and implement new processes as necessary to keep AA Cargo service offering competitive in the marketplace
Additional Duties and expectations
• Engage regularly with all airport departments, vendors and airport authority, as required, to ensure compliance and to review any open issues, etc.
• Carry out all duties in a professional and effective manner
• Review AA Cargo systems regularly and produce compliance and performance reports
• Timely notification to senior management of any DG or security incidents. Also timely notification to senior management of any operational issues
• Continue to ensure that best practices are employed across the region
• Ensure that the CLT and PHL Cargo facilities are responsive to the customer’s needs
• Participate in operational and other meetings, for AA Cargo
• Implement Business Continuity Planning for all Cargo facilities
• Cultivate the partnership between AA Cargo and handling partners
• Have knowledge and understanding of Customs and Regulatory requirements for CLT, PHL
• Foster relations with the Airport team colleagues to serve “One Team” philosophy
• Represent American Airlines at industry events
• Travel is required