Employment Type: Internship
Contract Duration: 6
Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.
• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!
About the team you are joining
The Credit &
Collections team within Corporate Finance supports the Products & Services
Division by carrying out standardized credit and collection activities that
help maintain accurate records and timely follow‑up on receivables. The team
operates within clearly defined procedures and escalation frameworks to ensure
consistency, compliance, and service quality.
The Credit &
Collection intern provides operational and administrative support to the Credit
& Collections team by carrying out clearly defined, routine tasks under
close guidance and supervision. The role focuses on accurate task execution,
data maintenance, and timely follow‑up activities in accordance with
established procedures.
What your day would be like
Supporting the monitoring of collection portfolio and targets as well as identifying potential collection risks, issues, and opportunities.
Assisting in the investigation of unpaid or overdue invoices (e.g., invoice accuracy, customer awareness, portal requirements, or operational errors).
Contributing to the documentation and continuous improvement of collection processes and best practices.
Performing ad-hoc requests such as but not limited to, root-cause analysis and preparation of statement of accounts (SOAs).
We would love to hear from you if
Recently graduated from a Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
Excellent communication skills
Ability to follow detailed instructions and established procedures
Excellent verbal and written communication skills in English
Strong teamwork, initiative, and interpersonal skills, with the ability to interact with stakeholders across different functions and cultures.
Well organized and able to prioritize tasks, meet deadlines, and manage multiple activities simultaneously.
Willingness to learn, accept feedback, and develop foundational finance skills.
You have a good working knowledge of Microsoft Office (especially Excel). Experience with SAP and/or Power BI is considered an asset.
Travel Required: N
Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
