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MD, Ground Support Equipment and Facilities Maintenance (Fort Worth, TX, US)

American Airlines • MD, Ground Support Equipment and Facilities Maintenance (Fort Worth, TX, US) • 20h ago

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Managing Director, Ground Support Equipment (GSE) & Facilities Maintenance (FM) provides enterprise-wide leadership across two critical operational functions, ensuring operational readiness, reliability, safety, and cost efficiency across the network. Leading at true enterprise scale, this role oversees approximately 2,000 team members across hubs, bases, and stations, with direct impact on the performance of the equipment and infrastructure that power a 24/7, mission-critical airline operation.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Lead and serve a large and complex organization through leaders, individual contributors, and front-line team members
Ensure operational readiness, safety, and reliability of ground support equipment fleets and facility systems across the network
Oversee infrastructure and assets including hangars, fire suppression systems, baggage handling systems, HVAC, Passenger Boarding Bridges, and GSE fleets
Develop and execute integrated strategies aligned to operational and financial objectives
Optimize manpower, equipment, facilities, and financial resources to maximize performance and efficiency
Establish performance standards and ensure accurate data collection to drive analysis and continuous improvement
Manage operating and capital budgets, including forecasting and long-term investment planning
Implement preventative maintenance programs and asset lifecycle strategies across GSE and FM
Partner with Airport Operations, Technical Operations, Cargo, Corporate Real Estate, Finance, airport authorities, and station leadership to deliver aligned outcomes
Manage vendor relationships to ensure service quality, cost control, and operational performance
Drive continuous improvement initiatives to improve safety, reliability, cost performance, and team member experience
Build collaborative relationships across all workgroups and maintain strong partnerships with union leadership
Ensure compliance with all regulatory and governmental requirements across GSE and FM operations
Lead and develop a large, diverse workforce, fostering accountability, inclusion, and operational excellence

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelor’s degree in Business, Aviation, or Technical Field related to Aviation or equivalent experience/training
10 years of progressive experience leading large teams in ground service equipment, automotive, and/or technical operations, including unionized frontline workgroups
10 years of experience in GSE, FM, technical operations, or similar asset-intensive environments, preferably within the airline industry
Experience managing vendors and large-scale operational budgets
Ability to travel as needed and support a 24/7 operational environment

Skills, Licenses & Certifications

Demonstrates the highest standards of ethics and integrity
Proven ability to lead large, multi-layered organizations
Strategic thinker with strong execution discipline and decision-making capability
Ability to influence through outstanding interpersonal skills, collaboration, and negotiation skills
Strong financial, project management, and operational management skills
Ability to build and maintain relationships at all levels internally and externally
Proven ability to drive continuous improvement and implement strategic initiatives
Excellent verbal and written communication skills with ability to clearly communicate strategic direction, as well as distill complex messages into relevant and meaningful communications
Ability to coach, mentor, and develop leaders and frontline team members
Ability to manage multiple large projects with competing priorities
Ability to be flexible and creative to adjust to dynamic situations while effectively modeling positive leadership attributes
Proficiency in Microsoft Office software
Ability to work a varied schedule, including nights, weekends, and holidays

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.