Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Job Summary
The Training Trainee supports the Training Department in coordinating, organizing, and administering training activities. The role provides practical exposure to training operations while ensuring that training records, schedules, and documentation are maintained accurately.
Your activities
- Support the preparation and execution of induction and onboarding training programs.
- Coordinate training invitations and follow up on participant confirmations.
- Book training rooms and ensure all required equipment is available and functional.
- Prepare training kits, presentations, handouts, and assessment materials.
- Monitor training attendance and ensure attendance records are accurate.
- Track training validity and notify departments of upcoming refresher training requirements.
- Update the Learning Management System (LMS) with training records, certificates, and participant information.
- Generate training completion reports and dashboards.
- Assist in preparing monthly training statistics and KPIs.
- Collect, compile, and analyze training evaluation forms and participant feedback.
- Support trainers during classroom, practical, and on-the-job training sessions.
- Assist in organizing examinations, practical assessments, and competency evaluations.
- Prepare training certificates and maintain certificate records.
- Ensure training files comply with company procedures and audit requirements.
- Maintain both electronic and hard-copy training documentation.
- Coordinate with department managers to identify training needs.
- Follow up with employees who have overdue mandatory training.
- Assist in updating training manuals, SOPs, presentations, and training materials.
- Support the implementation of new training programs and initiatives.
- Participate in internal audits related to training records and compliance.
- Help monitor compliance with regulatory and company training requirements.
- Coordinate with external training providers when required.
- Maintain confidentiality of employee training records.
- Provide administrative support to the Training Manager and instructors.
- Perform any other duties assigned by the Training Department in support of operational and training objectives.
Your profile
- Bachelor's degree (or currently pursuing one) in Human Resources, Business Administration, Management, Education, or a related field.
- Previous internship experience is an advantage but not required.
- Strong organizational and planning skills.
- Good communication and interpersonal skills.
- Attention to detail and accuracy.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Ability to work under pressure and manage multiple tasks.
- Team player with a proactive attitude.
- Good command of English and French; Arabic is an asset.
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at
https://careers.swissport.com to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!
