Employment Type: Permanent
Contract Duration:
Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.
• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!
About the team you are joining
IATA Events provide organizations active in air transport with an essential arena for insight, discussion and cooperation on industry-related issues.
Your will join the IATA Event Operations team as Assistant Manager Event Operations and therefore work in a fast pace, multi-disciplinary and diverse environment. If you have excellent organizational and communication skills, a high-level of initiative and strong cultural awareness, enjoy engaging with internal and external stakeholders and are interested in events and in the air transport industry, we strongly encourage you to apply to this position. You will report to the Senior Manager Event Operations, and will be supporting the administration, operations and logistics of the annual global IATA events.
What your day would be like
As an Assistant Manager Event
Operations, you'll play a pivotal role in delivering seamless and
impactful events. Your day will be dynamic and varied, including:
- Building
and managing event registration websites using CVENT, ensuring a smooth
attendee experience from start to finish
- Coordinating
sponsor activities, from processing contracts to managing registrations and
ensuring visibility across all event touchpoints
- Handling
venue and supplier logistics, including contracts, payments, and ongoing
coordination to keep everything on track
- Managing
grants administration, ensuring accurate data coordination
and timely reporting
- Collaborating
with internal stakeholders, incl. core teams and support
functions, aligning on event goals, deliverables, and timelines
- Overseeing
host airline agreements in SAP and LCP, ensuring compliance and smooth
execution
- Maintaining
the exhibitor portal, keeping content up-to-date and supporting exhibitor
needs
- Producing
and managing SPEX brochures, working closely with design and content
teams
- Providing
on-site event support, being the go-to person for operational excellence during
live events
- Tracking
accruals and budgets, ensuring financial accuracy and transparency
- Drafting
pre- and post-event communications, including “Know Before You Go” guides,
event app content, and MC notes to ensure everyone is informed and
engaged
- Leading
assigned projects from A to Z, ensuring successful planning, execution, and
delivery, while overseeing the quality of work performed by other team members
(coordinators, interns)
We would love to hear from you if
- You
hold a university degree in a related field (marketing, event management,
business) and you have 2-5 years of experience in a related field
- You
master MS Office (Excel, Word, PPT, etc.), and you have ideally knowledge of
SAP, Power BI and HTML/SharePoint
- You have
experience working with CVENT registration platform
- You
can prioritize multiple projects, are highly organizational and can take care
of detailed administrative tasks
- You
easily adapt to workload and work under pressure with proactivity,
positive mindset and problem-solving attitude
- have excellent English writing skills and good attention to details
- You can travel on
site of the events
Travel Required: Y
Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
