Master Data Admin

The Company

SSP is a leading operator of food and beverage outlets in travel locations worldwide, with c.42,000 colleagues in over 600 locations across 37 countries.

We operate sit-down and quick service restaurants, cafes, lounges and food-led convenience stores, principally in airports and train stations, with a portfolio of around 550 international, national and local brands. These include our own brands Upper Crust, Millies Cookies etc. as well as franchise brands such as M&S, Starbucks and Burger King.

Our purpose is to be the best part of the journey, and this is underpinned by our aim to bring leading brands and innovative concepts to our clients and customers around the world, with an emphasis on great value, taste, quality and service.

The Role

The Master Data Administrator role will be part of the business as usual (BAU) Master Data team whose primary focus will be to work closely with the region/country and project teams to ensure the requisite quality of data is maintained in the applicable business systems, including SAP S/4 HANA post Mercury project go- live and to provide timely support to countries with regards to new data creation and ongoing data maintenance as per the agreed global standard design. Project Mercury (SAP) is a key strategic business transformation programme deploying a new ERP solution (SAP S/4 Hana) to improve the operational efficiency and control within the company across all those countries; this includes the areas of finance, inventory and cash management, but fundamentally involves all departments.

Main Duties

• Create new data as required by the business in an efficient and quality-controlled manner
• Ensure adherence to the governance standards, processes and workflow for the creation and maintenance of data objects. Work closely with country data, commercial and purchasing teams as required during creation, debugging, validation or ongoing support
• Provide assessment and input for any issues identified either individually or through feedback and challenges faced by country teams, escalating where appropriate to line manager and / or project teams
• Acquire and maintain knowledge of set global standards for data from a system and solution perspective that encompasses all elements of the finance & inventory management process including Order and purchasing of articles for direct sale and production, incorporating material resource planning and automated suggested replenishment
• Recipe management, including units of measurement and product yield
• Allergen and nutritional management to ensure regulatory compliance and facilitate the availability of accurate customer information
• Perpetual inventory management and facilitation of theoretical to actual cost of sale control
• End to end testing and validation, including system integration and user acceptance where required
• Support the analysis and validation of various data objects and sources of data to ensure their suitability for use in the solution
• Identify and perform root cause analysis of failures as a result of the data held in the system
• Working with local teams to ensure quality and accuracy of data in the new system is maintained
• Support countries in identifying solutions to data and process related issues of varying complexity
• Work to a standard way of managing data across the business once Mercury is fully deployed that will facilitate informed decision making for the organisation, whilst ensuring adherence to the internal control framework and the relevant statutory and regulatory requirements are complied with

Skills and Knowledge

Essential

• Strong analytical skills with an eye for detail
• Advanced excel skills with the ability to analyse, manage and manipulate large volumes of data
• Excellent inter-personal skills with a can-do approach and the confidence to communicate with colleagues at all levels of the organisation hierarchy
• Analytical approach to assessing options and providing recommendations
• High level of attention to detail with a meticulous attitude to their work to ensure accuracy
• Effective at problem solving with ability to distil complexity into business language and solution recommendations
• Knowledge and experience of SAP MDM