Solution Analyst - Airport

Role Introduction

Reports to: Solution Lead / Senior Solution Lead

This role is responsible for ensuring requirements are mapped and documented to functional and technical specifications for software development projects and enhancements through working with various internal and external stakeholders and leveraging external and internal resources to deliver quality and working software application(s) that is aligned with business vision and goal in the delivered software application.

Key Responsibilities

• Analyse requirements and assess detailed solutions options from a system perspective
• Support solution design and contribute expertise and detailed knowledge to ensure high level design decisions are able to be delivered
• To ensure requirements are captured for software development projects.
• Contribute expertise in supporting the development of technical specification
• Undertake hands on technical application development and implementation tasks at airports
• Carry out level 2 and level 3 incident supports for in-production systems and manage end user expectations.
• Review the Application Development vendors on development and implementation work as required
• Oversee and QA the development of all solution components ensuring this meets requirements and complies with all relevant Cathay Pacific standards
• Contribute and follow standards and frameworks for development
• Collaborate with other teams to drive innovation
• Keep abreast of the business strategy, business plan and latest industrial trends.
  
  

Requirements

• A minimum of 6 years of IT with at least 3 years in application development and support
• Tertiary qualifications are essential
• Proficiency in at least one modern programming language such as Java
• Solid knowledge of development methodologies specifically Agile/Scrum
• Experience with AWS/Azure platforms
• Effective verbal and written communication skills
• Strong interpersonal skills; promoting healthy relationships and team dynamics with internal and external stakeholders including vendors and airport community.
• Well-developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideas
• Good understanding of technology concepts, trends and capabilities
• Familiar with airport technologies (IATA Common Use Standards, IATA One ID) is beneficial
• Experience in mobile application development is an added advantage
• Willing to travel (approximate 10%)
• Candidates with less experience may be considered as Solution Specialist.
  
  

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.