Airport Representative - Agadir

Jet2holidays is landing in Morocco this October and we are looking for Airport Representatives to join our team and create memories for our all-important customers!

As one of our valued Airport Representatives you will play a vital part meeting & greeting our customers on arrival and departure at the airport, delivering outstanding customer service, and directing our customers to their transfer. You will always be working as one team with internal & external suppliers and take responsibility of customers queries or problems using our in-house digital systems.

What can we offer you?

We offer our valued colleagues a range of benefits including: -

• Excellent salary with annual pay review
• Fully paid training & IT equipment
• Monthly 1-1 meetings with your Team Leader
• Career progression & development across Jet2.com & Jet2holidays
• Monthly rosters sent in advance
• Recommend a friend bonus scheme
  
  
  

What will you do in the job?

Reporting To The Airport Team Leader, You Will Work As One Team With Internal & External Stakeholders To Deliver VIP Industry Leading Customer Service To Our All-important Customers. You Will Be Provided With Fantastic Training To Ensure You

• Create Memories for our customers by welcoming all customers to the airport
• Take ownership of any customer queries or problems quickly and effectively, logging these using our in-house digital systems
• Be the face of Jet2holidays around the airport to support the customers airport journey
• Prepare & deliver holiday essential information to give to customers as they arrive for their Jet2holiday
• Deliver a friendly “have a lovely flight” as our customers prepare to fly home
  
  
  

What will I need?

You will already hold full right to work documents for Morocco and be living in the destination or willing to source your own accommodation.

Working hours will vary each month and will include early starts, late finishes, split shifts & working weekends so you must be flexible to work a range of hours. You will receive your roster 3-4 weeks in advance.

Previous tour operator or tourism experience is desirable, and you will be able to effectively handle a wide range of different customer facing situations, be able to solve problems, & will have a positive & friendly attitude. You must also be confident in using Digital Tablets on a daily basis.

Once you have submitted your application, we will invite you to complete the recruitment process which includes a short video interview and then attend our assessment day in Agadir on 10/06/24 or 11/06/24! Please note, the start date for this role will be in September 2024.

Apply today to join the UK’s Number One Tour Operator!

We look forward to your application & starting your career with Jet2holidays!