We have an amazing opportunity to join our fantastic Menzies Aviation team to lead our station in Denver, CO. We are looking for an experienced Director, Station Operations, who has a genuine passion for looking after their people.
We are looking for someone who has a proven track record in managing a business unit, is fully conversant with airline ground handling procedures, aviation safety and security procedures.
If you love being in the heart of the operation and are ready to embrace the fast-paced environment of Aviation, then please read on!
Key Responsibilities
We believe a happy workforce is a safe workforce, our people are the heart of our business. Utilizing your leadership skills, you will build, inspire, and develop your team to deliver the best service for our customers.
You must be present with your team and be a fantastic communicator. You will draw on your operational experience to ensure all standards, especially safety and security, are adhered to in our fast-paced environment. You’ll be financially astute, a strategic thinker and enjoy building positive working relationships with everyone around you including other airport teams and customers.
Following safety, security, and airline-specific procedures, you’ll put our people, our customers – and their customers, at the heart of everything you do.
What is in it for you?
Firstly, you will be working for the worlds’ largest aviation services provider (by number of countries) and with some of the most prestigious airlines in the industry. You will have the opportunity to shape and develop the team around you, ensuring you have the best team of experts in their field.
In addition, we’ll offer travel concessions, medical and dental benefits, company matched Registered Retirement Saving Plan (RRSP) contribution, industry leading terms and conditions and full support and training throughout your career journey with us.
What’s next?
If all of the above has got you excited and you want to join Menzies Aviation, please hit the apply button! For further details on the position please contact Michael.raley@menziesaviation.com
About Us….
People. Passion. Pride. This is what has driven our teams since 1833.
We have been evolving as business since 1833 and have developed to become a critical partner in the global aviation industry, providing air cargo services, fuel services and ground services at airports on six continents.
That’s the big picture – but at the heart of our business is our people. Whether serving customers landside or airside, above or below the wing, we’re passionate about what we do and take great pride in delivering the best service for our customers.
Safety and security are our highest priority. We have a duty of care to look after each other, our customers, and their customers. Not only that but we truly care about the communities where will live and operate.
Job Description
For Further Information See Job Description Below
The Director, DEN Station Operations is a key role for our Denver Station and responsible for oversight of one of Menzies Aviation’s largest Operations. This role, working with the station leadership ensures Menzies Aviation delivers safe, consistent and quality service in our Ground Handling, and the overall success of our operations. The Director will be responsible for ensuring compliance with all Regulatory, Airport, Customer and Internal standards, and delivering high quality services to multiple domestic and International Airlines. The successful candidate must have the ability to run a business in a challenging environment, while maintaining strict Menzies safety standards and Corporate Governance and meeting financial targets.
Primary Accountabilities And Duties
Fully responsible for all aspects of the Denver station Ramp operations. Services offered at the station include, Passenger & Ramp Handling, GSE Maintenance, Aircraft Cleaning.
Fully accountable for ensuring our customers operational needs are met, exceeding overall station goals and revenue targets.
Fully accountable for the compliance with Corporate Governance, legal and quality aspects of Menzies’ businesses in DEN.
Leading and working with the senior team to maintain and enhance appropriate, effective safety & security systems, risk assessments, periodical inspections & audits, operational training programs, planning, operational processes and service delivery.
Regularly interacts with customers to promote the station and to measure the level of customer satisfaction. Uses customer feedback to constantly develop and improve capabilities and processes.
Responsible for maximizing the stations performance by strategically aligning resources.
Implementation of the company policies and procedures, promoting sound safety, security and people management practice.
Promoting and driving a ‘safety first’ culture through all levels of the organization.
Ensure the business unit remains fully compliant with internal standards and all relevant industry, regulatory and state legislated requirements.
Lead and motivate hard working teams to deliver excellent quality and productivity.
Directing and motivating Managers to achieve agreed targets and proactively identifies and actions areas of continued development.
Safety and security are the responsibility of each employee.
Essential Skills And Qualifications
Bachelor’s Degree required or postgraduate Degree preferred.
Proven leadership and people management skills
Experience in business development, sales and commercial negotiation & pricing.
Wide ranging general management experience, with some years of senior management experience.
Extensive management and/or support service experience, preferably in a ground handling, aviation or logistics environment.
Strong communication and interpersonal skills, balanced with a high level of confidence to influence and present at all levels.
Interpersonal skills: Independence, decisiveness and the ability to work accurately and independent of immediate support. Able to influence, engage and motivate at all levels.
Flexible, determined to succeed and self-motivated.
All applicants must hold requisite employment authority to work in the USA.
Fluent in English.
Required
Extensive management and/or support service experience, preferably in a ground handling, aviation or logistics environment.
Wide ranging general management experience, with some years of senior management experience