Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World’s Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.”

Breeze is hiring- join us!

As a Training & Curriculum Specialist at Breeze Airways, you will play a crucial role in designing, developing, and implementing curriculum materials for training aimed at preparing various workgroups for their roles at Breeze Airways. Your expertise will be instrumental in creating engaging and effective learning experiences that align with the strategic objectives and regulatory requirements of the airline. You will contribute to comprehensive initial and continuous training programs that ensure team members are equipped with the necessary skills, knowledge, and professionalism to excel in their roles, deliver exceptional service, and ensure Guest safety. The Specialist will ensure regulatory compliance, as well as maintaining and updating the training curriculum and footprint.

Here’s what you’ll do

Ensure course content meets regulatory requirements
Coordinate with the key stakeholders and SMEs to ensure standardization of curriculum materials
Maintain classrooms and other training facilities in a clean, neat condition
Continuously review company, industry, government, and related publications to keep current on methods, procedures, policies, and regulations including FAA, TSA, and DOT
Participate in the development and presentation of any special department or company training efforts
Maintain a personal appearance, conduct, and demeanor consistent with the professional, customer-oriented manner expected of flight crewmember personnel
Instruct curriculum segments common to other training programs
Prepare and maintain presentations and provide classroom training
Assist in the planning, coordination, and scheduling of classroom training
Train, motivate, and engage Team Members through digital content and through e-Module support
Create and maintain content for e-module training
Demonstrate critical-thinking, decision-making, problem-solving, reasoning, and multi-tasking skills.
Develop comprehensive training curricula that address the needs of various team member roles and career paths within the airline.
Ensure content accuracy, relevance, and compliance with regulatory requirements and industry best practices.
Explore innovative learning technologies and tools to enhance training delivery and effectiveness.
Leverage multimedia elements, simulations, and gamification techniques to create immersive and impactful learning experiences.
Collaborate with the Learning Management System (LMS) administrator to optimize the delivery, tracking, and evaluation of training programs.
Play a critical role in training of Team Members to ensure culture and value fit and assess knowledge retention in training
Partner with IT and other departments to make sure training material is always current and in the spirit of the Ingenuity value.
Other duties as assigned by the Manager Learning & Development
Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and Excellence

Here’s what you need to be successful

Minimum Qualifications

2+ years' experience in instructional design and/or curriculum development for adult learning
Bachelor’s degree in Instructional Design, Education, Human Resources Development, or a related field, or equivalent work experience in lieu of this degree
Solid understanding of instructional design and performance improvement concepts, design frameworks (ADDIE, Kirkpatrick), and adult learning theory
Experience developing courseware in curriculum design software to current airline industry and adult learning standards.
Ability to communicate kindly and effectively with stakeholders and in an engaging and motivating manner to adult learning audiences of all sizes.
High performance orientation, ability to take direction, work well under pressure, prioritize projects, meet deadlines, work autonomously, and maintain flexibility.
Excellent writing and editing skills, with the ability to create clear, concise, and engaging instructional content.
Strong analytical and problem-solving skills, with the ability to assess training needs and develop effective learning solutions.
Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
Attention to detail and a commitment to delivering high-quality training materials that meet regulatory requirements and organizational objectives.
Working understanding of Workday LMS, Microsoft Forms, Video creation software, and PowerPoint
Customer Service and Customer Service tools Training experience
Familiar with training PSS and multi-channel suites
Type minimum of 50 WPM

Preferred Qualifications

Understanding and working knowledge of FAA regulations Part 121
Experience with Navitaire and/or Gladly systems set-up and management
Experience in adult education / training 5+ years
Experience designing metrics and evaluation criteria consistent with Kirkpatrick’s 5 Levels of evaluation or Phillips ROI Methodology
Previous part 121 flight crewmember experience
Previous airline or aviation classroom teaching experience
Familiarity with Articulate 360 Suite/SCORM/AICC compliant content creation

Skills/Talents

Skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent oral and written communications skills
Ability to work with individuals and teams at all levels in the organization
Ability to multi-task easily
Competent in interpersonal communications, collaboration, critical-thinking, and problem solving.
A self-starter with excellent verbal and written communication skills
Ability to work in a fast-paced team environment.
Ability to work effectively in a virtual environment.
Proven problem-solving and troubleshooting skills
Ability and willingness to work a flexible schedule based on training needs.
Exemplifies Breeze’s safety culture, values, and mission

Perks of the Job

Health, Vision and Dental
Health Savings Account with Breeze Employee Match
401K with Breeze Employee Match
PTO
Travel on Breeze and other Airlines too!

Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Breeze Airways will never request your Social Security Number, Driver’s License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at www.flybreeze.com then click “Careers” at the bottom of the page.

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Do you have 2+ years' experience in instructional design and/or curriculum development for adult learning? *

Are you willing and able to submit examples of your past work? *

Do you have a Bachelor’s degree in Instructional Design, Education, Human Resources Development, or a related field, or equivalent work experience in lieu of this degree? *

Do you have a solid understanding of instructional design and performance improvement concepts, design frameworks (ADDIE, Kirkpatrick), and adult learning theory? *

Do you have experience developing courseware in curriculum design software to current airline industry and adult learning standards? *

Do you have the ability to communicate kindly and effectively with stakeholders and in an engaging and motivating manner to adult learning audiences of all sizes? *

Do you have excellent writing and editing skills, with the ability to create clear, concise, and engaging instructional content? *

Do you have high performance orientation, ability to take direction, work well under pressure, prioritize projects, meet deadlines, work autonomously, and maintain flexibility? *

Do you have strong analytical and problem-solving skills, with the ability to assess training needs and develop effective learning solutions? *

Do you have excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment? *

Do you have attention to detail and a commitment to delivering high-quality training materials that meet regulatory requirements and organizational objectives? *

Do you have a working understanding of Workday LMS, Microsoft Forms, Video creation software, and PowerPoint? *

Do you have Customer Service and Customer Service tools Training experience? *

Are you familiar with training PSS and multi-channel suites? *

Do you have the ability to type a minimum of 50 WPM? *

Do you have previous airline experience? If yes, please describe and include the airlines: *

Do you have 2+ years’ experience in curriculum design and development in the aviation industry? If yes, please describe: *

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