United Airlines

Sr. Product Manager - Inflight

United Airlines Chicago, IL

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Our Marketing and Loyalty team is the strategic force behind United’s industry-leading brand and experience, supporting revenue growth by turning customers into lifelong United flyers. Our marketing communications, market research and brand teams drive travelers’ familiarity and engagement with the United brand. Our product, design and service teams bring the signature United brand to life in our clubs and onboard our aircraft, ensuring a seamless, premier experience. And when customers choose United again and again, that’s because the loyalty team has been hard at work crafting an award-winning program. Our loyalty team manages United MileagePlus®, building travel and lifestyle partnerships that customers can engage with every day, and works with our Star Alliance partners to ensure United can take you anywhere you want to go.

Key Responsibilities

Exciting opportunity to be a part of a brand-new best-in-class product & engineering team to create an innovative new advertising solution from the world’s best and largest airline. We are seeking a collaborative and experienced Product Manager with experience in digital advertising that is excited to own the development and execution of a ground breaking In-Flight ad serving roadmap!

  • Work closely with business teams to develop the strategic product vision and roadmap
  • Manage In-Flight Ad Serving technology, including creation of templates, network monitoring, user control, and scaling
  • Prioritize products and features based on business quantified business impact
  • Communicate detailed product requirements and work closely with the Engineering and Data teams to build new products and features
  • Build a collaborative working relationship with sales and marketing management to compile business and customer insights to inform product roadmap
  • Conduct industry and competitive analysis to understand the emerging trends in the advertising industry to identify new opportunities and to ensure the team remains at the forefront of ad serving technologies best practices

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What’s needed to succeed (Minimum Qualifications):

  • Bachelor’s degree in a relevant field required; Computer Science or Software Engineering preferred
  • 5+ years of experience in product management in an advertising environment
  • Proven track record of working independently to develop and execute successful product strategies to drive business growth
  • Strong technical skills, including knowledge of digital advertising platforms, DSPs, SSPs, ad serving technologies, and data analytics tools
  • Experience with Content Management System setup and management
  • Strength in measurement and reporting, including ingestion of campaign data
  • Comfortable working in fast-paced, growing environment across functions
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate complex ideas to diverse audiences.

What will help you propel from the pack (Preferred Qualifications):

  • Master's degree in Computer Science or Software Engineering preferred

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT WHQ00023240
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Product Management and Marketing
  • Industries

    Airlines and Aviation

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