Job Title: Service Transition Manager
Location: Corsham, Wiltshire + Hybrid Working Arrangements
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF60447
At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Transition Manager at our Hawthorn (Corsham, Wiltshire) site.
The Role
As a Service Transition Manager, you’ll have a role that’s out of the ordinary. You will be part of a diverse team, fostering collaboration and effective communication with stakeholders.
Day-to-day, as a Service Transition Manager your role will be to oversee project execution to meet predefined time, cost, and quality objectives, ensuring customer satisfaction and contractual compliance.
- Establishing and leading multi-functional teams to achieve objectives within set timelines, budgets, and quality standards.
- Leading and managing change through the governance process and transitioning services into service.
- Conducting stakeholder management and managing communication.
- Ensuring customer satisfaction in compliance with internal and external agreements, constraints, and governance.
- Communicating with key stakeholders internally and externally including third party suppliers ensuring transactions take place smoothly and without incurring any blockers or problems.
This role is full time, 37 hours per week and provides hybrid working arrangements with 3 days onsite and 2 days working from home.
Essential Experience of the Service Transition Manager
- Previous experience in an IT Service Management role, or similar is desirable.
- Project Management experience.
- Understanding and/or experience of ITIL V3 or v4 is beneficial, though not essential.
- Understanding of commercial and/or satellite communications is advantageous for this role, though not essential.
Qualifications for the Service Transition Manager
- Project Management qualifications in one of the following or similar: Association for Project Management (APM) Project Fundamentals Qualification (PFQ), Project Management Institute (PMI) Certified Associate in Project Management (CAPM).
Security Clearance
The successful candidate must be a sole UK national who is able to achieve and maintain both Standard (BPSS) and Security Check (SC) security clearance for this role.
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).
What We Offer
- Generous holiday allowance
- Matched contribution pension scheme, with life assurance
- Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
- Employee share scheme
- Employee shopping savings portal
- Payment of Professional Fees
- Reservists in the armed forces receive 10-days special paid leave
- Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
- ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
- Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing
- Flexible working – we give people more options to better integrate their work and personal life, whilst ensuring that business needs are met
- Potential to develop skills
Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.
We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.
Closing Date: 02/12/2024
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