Product Owner - Information Technology

Description

United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.

With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.

Job Overview And Responsibilities

Product Owner - IT owns all aspects of the product/application in Corporate Safety Technology portfolio. This role owns the vision, create roadmaps working with business partners, and is responsible for all activities from inception to delivery. A key strategist in developing functionality, based on full understanding of specific business functions, taking into account all of the associated business & technical dependencies involved. Excellent communicator with outstanding analytical skills and attention to detail in order to collaborate with business users, technology teams and leadership in an Agile environment. Drives agile development & testing teams by creating detailed requirements in the form of user stories. High-level knowledge of the system design architecture to facilitate discussions needed for systematic updates to technical components.

• Works with business partners and translates high level business requirements into detailed requirements (user stories) to be consumed by development pods in each sprint, while ensuring stories and features are added iteratively to the product to add overall value
• Manages a story backlog to ensure readiness of user stories for the upcoming sprint and Creates acceptance criteria that is clear, concise and actionable
• Contributes to overall definition of strategy and scope, including working with business stakeholders to understand ‘why’ we are working on something before development begins
• Works with User Experience (UX) analysts to ensure prototypes convey story intent
• Works with Dev and QA to ensure products developed fulfill the requirement accurately
• Provide guildance to junior team members on the quality of requirements and user stories
• Identifies opportunities for improvement across product, process and team
• Analyzes data to ensure features are aligned with product goals/objectives and delivering the most business value
• Provide project support during release and implementation periods
• Ensure projects are completed ontime and within budget
  
  

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.

Qualifications

Required

• Bachelor’s degree in Computer Science, Engineering, or relevant filed is required
• 4-5 years digital experience required
• 2-3 Agile/Scrum experience preferred
• 2-3 years in business analyst role preferred
• Demonstrate exceptional knowledge of:
• SDLC processes, inputs/outputs, standards
• Agile & Scrum Knowledge
• Business/System requirements
• DevOps Process
• Airline Operations
• High-level understanding of Cloud Computing
• Strong oral and written communication skills
• Strong project organizations skill, including prioritization, planning and organization
• Able to Work with distributed teams (on shore and off)
• Ability to understand, communicate and engage effectively with multiple stakeholders and interactions
• Strong problem-solving, listening, written and verbal communication, and decision-making skills
• Ability to prioritize and manage time effectively
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
  
  

Preferred

• Prior Experience with airlines and an understanding of how United Operations work.
• Deep knowledge TFS/ADO or related tools.
• Prior exposure to Power App and Power Automate platform
  
  

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT HSC00000862