Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
Job Description
- Help shape how more than 30,000 Qantas Group employees stay informed, connected and engaged across some of our most important business priorities.
- Partner with teams across the business to deliver strategic communications, employee engagement campaigns and compelling content that builds understanding and trust.
- Permanent position based at our Mascot Campus
We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.
The Senior Advisor, Internal Communications is a key member of the Internal Communications team, partnering with teams across the Qantas Group to deliver clear, engaging and effective communication that supports business priorities and employee engagement.
Working closely with the Senior Manager, Internal Communications, you'll develop communication strategies, create high-quality content and provide trusted advice to stakeholders across a number of corporate portfolios. You'll support the delivery of key business updates, employee campaigns, leadership communications and events, helping employees stay connected to our strategy, understand what matters most across the Group and feel informed about the initiatives shaping our future.
You'll also work closely with colleagues across Corporate Affairs, People and Government Relations, support crisis and issues communications when required, and use audience insights to continuously improve the effectiveness of our channels and communications.
You’ll have –
- Five or more years communications experience in a large corporate or agency, including
- employee and HR program communications
- Tertiary qualifications in Communications, Journalism or a related discipline
- Exceptional writing and editing skills, with experience producing content for large internal audiences and the ability to turn complex information into clear, engaging communication.
- Experience advising and influencing stakeholders at a range of levels, including senior leaders.
- Sound understanding of internal communication channels and how to engage diverse employee audiences.
- Experience supporting organisational change, transformation, issues management or crisis communications.
- Strong planning and project management skills, with the ability to manage multiple priorities and tight deadlines.
- Strong self drive, creativity and flexibility, with a positive, can-do attitude and a readiness to tackle new challenges.
- Ability to work effectively in a fast-moving environment where priorities can shift quickly.
- High levels of professionalism, discretion and attention to detail
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Be a part of something special and play your part in the Qantas story – get in touch today.
Applications close: Friday 4th September 2026
Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
