The given role involves collaborating with a wide range of stakeholders, with the primary aim of supporting the organization in reducing sickness absence and improving crew well-being, aligning with our shared goals and main KPI’s.
This requires an in-depth understanding of how to support and guide local crew managers operationally, while maintaining a strategic overview and understanding of the bigger picture.
You will play a crucial role in developing new SOPs, driving improvement projects, and tracking value-adding activities together with your cross-functional colleagues in the Medical Leads Team. Another important aspect of the role is the ability to translate data-driven insights into clear recommendations and measurable actions.
In short, you will provide pragmatic leadership support as a trusted advisor, by simplifying complexity, identifying patterns, and reviewing performance/attendance in close dialogue with crew management, who are ultimately responsible for our flying crew.
A naturally curious mindset, strong root-cause analysis skills, and the ability to maintain a human perspective are essential to the way we work.