The Business Analyst will review, analyze, and document business processes to gain a complete understanding of current operations, identify opportunities for improvement, and implement solutions that drive operational and financial excellence across regions and stations. Primary focus areas include executive reporting, data analysis, business process optimization, financial modeling, requirements gathering, and technology-driven operational improvements.
This role serves as a key liaison between external customers, Operations, and the Core IT team, ensuring business requirements are accurately translated into technical solutions that support organizational objectives. The ideal candidate will possess strong analytical and problem-solving skills, technical aptitude, and the ability to communicate effectively with both business and technical stakeholders.
This position reports to the Technical Product Manager - Cargo and will work closely with Regional Vice Presidents, Station General Managers, Accounting and Finance teams, external customers, and IT leadership. This is a remote position with approximately 25% travel.