Manager, Product Capacity Management, Hong Kong Hub, Starbroker

DHL • Full-time • Hong Kong, Hong Kong, Hong Kong, China • 3h ago

Location: Kwai Chung

Job Responsibilities

Design and execute AFR product and capacity management activities
Lead and drive rate and capacity negotiations with airlines and co-loaders.
Drive freight costs down through strategic use of airline and co-loader resources, playing a key role in BSA negotiations.
Lead the operation team and ensure providing allocation and reservations of freight on planned linehaul and flights required for hub and operations performance
Guide regions/countries on product and capacity management
Ensure the development and implementation of products for various air freight customers and products including perishables, pharmaceutical, aviation, etc.
Lead the development of air freight carrier management and product and capacity management plans and budgets, and the achievement of productivity targets
Ensure, that customer and airline requirements and service, cost and budgetary guidelines are met
Direct the development and maintenance of databases with specific information to enable quick responses to specific network queries
Build and secure business relationships with customers and airlines
Ensure the preparation of carrier performance reports and reviews
Periodically review processes and systems to enhance service quality and alignment with company's direction and long-term goals
Scan alternatives to enhance services and processes to secure cost-effective and competitive products and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets
Study issues, determine opportunities and introduce best practices for AFR product and capacity management focusing on increasing effectiveness and efficiency
Oversee recent developments of new solutions, services, lane and traffic development
Analyze complex issues, benchmark, identify opportunities and introduce best practices for AFR product and capacity management focusing on increasing effectiveness and efficiency
Execute global procurement strategy
Ensure adherence to global decisions