Employment Type: Permanent
Contract Duration:
Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.
• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!
About the team you are joining
Reporting to the Director EU Affairs, the incumbent will provide administrative support to the Brussels office and assist in the organization and development of various meetings and events.
What your day would be like
Executive Support (to Global SVP, Director EU Affairs)
Monitor and manage external meeting requests, ensuring
the SVP and Director's time are allocated effectively in line with
strategic priorities;
Coordinate travel arrangements for the senior
leadership (SVP and Director), accommodation, visas (where required), and
detailed travel itineraries;
Process expense claims and support budget tracking
related to the SVP & Director's activities;
Scheduling meetings and contact with EU stakeholders.
Office Administration
Manage the daily operations of the office, ensuring
smooth and efficient business functions;
Manage office supplies, equipment, and inventory;
Oversee incoming and outgoing correspondence, mail, and
courier services;
Support follow-up actions arising from meetings and
ensure timely tracking of commitments and deadlines;
Support onboarding and offboarding processes for
employees.
Facilities Management
Serve as the primary contact for landlords, building
management, and service providers;
Ensure the office environment is safe, organized, and
compliant with applicable health and safety requirements;
Coordinate office maintenance, repairs, cleaning
services, and facility improvements;
Manage office access, security procedures, and
workspace allocation.
Financial & Procurement Support
Process invoices and monitor office-related
expenditures;
Assist with budget tracking for administrative and
operational expenses;
Manage procurement processes and vendor contracts;
Negotiate with suppliers to ensure cost-effective
service delivery.
Event & Meeting Coordination
Support the planning and execution of internal
meetings, workshops, and external events;
Coordinate logistics, catering, venue arrangements, and
participant communications;
Ensure meeting facilities and technology are fully
operational.
IATA Training Support
Print and prepare material for approximately 8
trainings a year.
We would love to hear from you if you have
Experience in administrative support or related fields;
Good administrative skills and attention to detail;
Knowledge of SAP;
Ability to communicate effectively;
Fluency in English and in French;
Initiative and creativity in problem-solving;
Additionally, the following skills would be a bonus:
Knowledge of EU policymaking and of the structure of the European Institutions;
Experience in assisting public affairs activities;
Travel Required: N
Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
