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Information Technology - Senior Software Engineer - eOps (Day of Ops)

Singapore Airlines • SG • 20h ago

Job Description

The Senior Software Engineer is responsible for delivering and managing SIA's Flight planning products through technical excellence, infrastructure engineering, and DevOps practices. This role orchestrates end-to-end delivery from planning through production. Combine servant leadership, project governance, and hands-on DevOps to ship secure, reliable, and cost-effective applications. Align product, engineering, security, and vendors to deliver measurable outcomes.

Key Responsibilities:

Facilitate stand-ups, planning, reviews, retros; enforce DoR/DoD.
Drive backlog readiness with POs; story mapping, sizing, capacity/velocity tracking.
Remove impediments; manage dependencies across squads; coach Agile/Lean practices.
Define scope, milestones, timelines, budget, and resourcing; maintain integrated plans.
Run RAID management, change control/CAB/PGSC, and executive/status reporting.
Coordinate vendors/SOWs; manage regulatory/compliance deliverables and audits.
Build/maintain CI/CD pipelines (e.g., Jenkins/GitHub); promote trunk-based development and quality gates.
Environment management (dev/test/UAT/prod), secrets/config, and access control.
Release engineering: runbooks, blue/green/canary, feature flags; post-release validation.
Security and quality: secrets scanning, policy gates; support test automation and performance testing.
Observability/operations: logging/metrics/tracing, SLOs/alerts, incident response, PIRs; cost and capacity optimization.
Orchestrate agentic AI integrations; govern model usage/costs; ensure privacy and security controls; define KPIs for AI features.
Collaborate with SIA Infrastructure teams, Business Units (Flight Ops, TMM), and external OEMs
Manage vendor relationships and technical interfaces with SIA’s internal systems

Requirements

5–10+ years across Scrum Master/PM and DevOps/ADE roles delivering cloud-native systems.
Minimum 2 years of experience with Airlines domain (preferred)
Strong stakeholder management, communication, and servant-leadership skills.
Technical depth in:
- Git and CI/CD (Jenkins/GitHub Actions/GitLab/Azure DevOps)
- Cloud and containers (AWS/Azure/GCP)
- Monitoring/observability (CloudWatch) and security tooling (SonarQube)
- Networking/OS/database fundamentals
Certifications: CSM/PSM
Familiar with Gen AI SDLC (Software Development Life Cycle) and Github Copilot
JIRA/Confluence, Familiar with governance and change processes
Proven track record in delivering complex cloud and on-premises solutions
Experience managing vendor relationships and technical integrations