About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
The Payroll Manager is responsible for overseeing payroll staff. This position is responsible for overseeing and directing payroll procedures, ensuring compliance with federal and state laws and tax obligations. This role will support and supervise the organization’s payroll functions, ensuring pay is processed on time, accurately, and in compliance with government regulations. This position will support teams in multiple locations (NY, CA & Canada) This position reports to the Payroll Director.
Location & Travel
- Works closely with Payroll leadership and team members across multiple U.S. locations.
- This role requires regular travel to Jamaica, New York, and Los Angeles, California, based on business and team needs.
- A significant portion of the Payroll Manager’s direct reports are based in the New York and Los Angeles markets, requiring consistent in-person engagement and leadership presence.
- Ability and willingness to travel regularly and work effectively across multiple locations and time zones is essential
Responsibilities
- Responsible for ensuring all new payroll staff are trained
- Oversee the daily workflow of the department.
- Maintains and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions.
- Prepares and maintains accurate records and reports of payroll transactions.
- Ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices.
- Oversee the payroll processing team making critical decisions regarding work processes, service delivery and compliance and under the guidance of the Payroll Director.
- Advice and provide guidance to the team of payroll specialist/analyst and support team in day-to-day tasks.
- Collaborate with Time & Attendance manager and team on payroll processes and initiatives.
- Interprets company policies and government regulations affecting payroll procedures to advise, and ensure proper processes are in place for compliance.
- Supports Payroll Director in payroll closing procedures, providing reporting statistics by company for approval to close.
- Evaluate performance of direct reports, provide feedback to individuals and keep Payroll Director updated.
- Identifies and recommends updates to payroll processing software, systems, and procedures.
- Works closely with Compensation, Benefits, HRIS, Field HR, Finance and the Operation teams.
- Supports Payroll Director in documenting and maintaining standard operating procedures (SOP).
- Provide updates to Payroll Director on payroll department issues and initiatives.
- Support all payroll audits and coordinate with other internal teams to expediate results.
- Works on special projects as assigned.
- Performs other duties as assigned
Minimum Requirements
- Bachelor's degree in Accounting, Business Administration, Human Resources, or related field required.
- 10 or more years' experience in multi-state enterprise level payroll experience required
- 5+ years of payroll experience supervising and managing a team.
- Extensive knowledge of payroll functions including preparation, balancing, internal control, and payroll taxes.
- Proficient knowledge of payroll regulations and compliance.
- Familiarity with payroll software/HRIS and timekeeping systems (SAP, ADP, Kronos)
Preferred Skills
- FPC and/or CPP designation desirable.
- Strong analytical and problem-solving skills
- Ability to show discretion with confidential information
- Strong verbal and written communication
- Strong supervisory and leadership skills
- Proficient with Microsoft Office Suite or related software
- Proficient with payroll software.
Physical Requirements/Working Conditions
- Ability to perform the essential functions of the position in office and business environments, with or without reasonable accommodation.
- Ability to regularly use standard office technology, including computers, phones, and virtual collaboration platforms.
- Ability to remain in a stationary position for extended periods while performing computer-based and administrative work.
- Ability to move throughout office and business environments as necessary to perform the essential functions of the position.
- Ability to communicate effectively, both verbally and in writing, with individuals and groups in virtual and in-person environments.
- Ability to travel regularly to support Payroll operations and team members, primarily in Jamaica, New York, and Los Angeles, California, with additional travel based on business needs.
- Ability to work effectively across multiple locations and time zones in support of a geographically distributed Payroll team.
Perks & Benefits
- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered with company match!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
