The successful candidate will join SIA’s Internal Audit Division to manage and strengthen the SIA Group and SIAEC Group whistleblowing operation and investigation. You will be responsible for the intake, assessment, and investigation of whistleblowing reports, culminating in an investigation report to provide key investigation outcomes and insights to Management and the Audit Committees.
Job Responsibilities
- Support in managing the end to end whistleblowing process, including case intake, triage, routing, tracking, and closure.
- Lead and/or support investigations into whistleblowing and fraud investigation reports, including planning, interviews, evidence gathering, documentation, and remediation follow up.
- Prepare clear, concise investigation reports detailing key findings and recommendations.
- Manage the outsourced whistleblowing channel vendor, including platform operations, service quality, and periodic reviews.
- Oversee referrals of certain categories of whistleblowing reports in accordance with the Group Whistleblowing Policy to relevant business units for follow up.
- Perform periodic review of the Group Whistleblowing Policy and Internal Investigation Policy.
- Develop, maintain, and oversee whistleblowing and fraud awareness e learning content, and track completion across the Group.
- Support and occasionally deliver educational talks or sharing sessions at townhalls, conferences, or internal training events.
- Collaborate with internal auditors and business units on ad hoc fraud risk assessments, data analytics, and control advisory.
- Use data analytics and, where appropriate, AI assisted tools to identify patterns, anomalies, and emerging fraud risks.
- Act as Secretariat to the SIA Group Loss Committee, including meeting coordination, materials consolidation preparation.
Requirements
- University degree of any discipline.
- Professional qualification as a Certified Fraud Examiner (CFE) or equivalent is preferred but not mandatory. You are expected to obtain the CFE certification or equivalent within 2 years of joining.
- Experience in investigation, risk management, internal audit, legal, data analytics, or process improvement will be an advantage.
- Digitally savvy proficiency in tools such as Tableau is an added advantage.
- Experience with AI assisted tools for analysis and report drafting is an added advantage.
- Excellent written and verbal communication skills, with strong stakeholder management capability.
- Analytical, keen eye for details, resourceful, and a collaborative team player who is also able to work independently.
We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.
