The successful candidate will be part of Marketing Planning division.
Key Responsibilities
IT coordinator
- Raise system requests for installation of new software or PC support when required
- Arrange for relevant system accesses for dept colleagues
- Coordinate annual user ID access recertification exercise
- Coordinate annual Physical Assets Verification
- Track computer inventory
- Annual verification of asset renewal Exercise & software licence
- Mass computers refresh exercise in every 3 years
Dept budget coordination
- Coordinate annual budget planning
- Coordinate budgets overruns and forecasting reports to Finance and assist in virement.
- Capital Annual Budget & raise necessary forms
- Provide monthly budget expense (BCS) updates to dept managers
- Submit monthly recharge (SQAD2) report to Finance
Billing, Invoice processing & issuance
- Monthly preparation of month-end accruals and budget vs expenditure reports to Finance
- Raise and track 3rd party invoices for verification, approval
- Liaise with Finance on customer debtor billing code for billings/payments/invoices
- Raise invoices to vendors (eIPR) and partners (by email)
- Liaise with loyalty database tech for billing reports
FFP fraud investigation to address fraud and liaise with biz partners, frontliners, Loyalty KrisFlyer partners
- Serve notice to websites which advertise sale or purchase of KrisFlyer miles or misuse SIA logo or information which contravene KrisFlyer program- Facilitate recovery of losses for confirmed fraudulent cases
- Monitoring section electronic mailbox
- Act on identified KrisFlyer accounts in loyalty database (e.g. account normalization, suspend blacklisted members)
Daily QM reports for suspicious activities
- Daily checks for suspect non-air redemptions
Audit manage test production accounts
Assist with testing of automation projects
Requirements
- Diploma in Business or Finance or IT
- Fresh diploma holder with strong learning capabilities and excellent aptitude will be considered
- Meticulous and Attention to details
- Organized and analytical
- Excellent communication skills both verbal and writing
- Process oriented and outcome driven
- Adaptable well to changing business environment
- Familiar with digital tools such as Sharepoint, O365
We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.
