JSG is hiring a Desktop Support Specialist for our client in Fountain Valley, CA.
Job Description:
- 5+ years of experience in Desktop Technical Support or a related field.
- Ability to provide enthusiastic support to end users, with strong skills in analyzing, troubleshooting, and resolving issues to ensure customer satisfaction.
- Solid knowledge of Office 365 administration and support.
- Familiarity with Office 365 and Microsoft applications.
- Expertise in troubleshooting and configuring hardware, including printers, laptops, and other devices.
- Comfortable and confident in client-facing interactions
- Experience in managing or troubleshooting technologies like Kaseya RMM(or similar).
- Support for desktops, laptops, docks, monitors, and other related equipment.
- Windows 10 and 11 Support
- Experience with user management (Entra ID), Exchange management, and Intune device management is a plus.
Pay rate: $28+
#D800
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
