Job description:
Key Accountabilities
· Achieve revenue sales target set for all sales distribution channels:
1. Establish and maintain a close business relationship with business partners to gain support for revenue generation. (Sales territory: Korea)
2. Market trends and competitors activities monitoring for the timely report to Country Manager/Regional Manager & HQ with a recommendation of proactive or reactive action plans to protect and maximise MH market share.
3. Identify and penetrate new markets of trade and corporate customers
· Corporate Accounts & MH portals account acquisition and sales revenue generation:
1. Corporate Accounts – MHbiz PRO & MHbiz PLUS
2. Student Portal – MHexplorer
3. Group Portal – MH Group
4. Regional Sales Campaign
5. Charter Flights
· Represent the company in the promotion of MH branding, products & services in the market:
1. Corporate presentations to travel agents, corporate clients, and external audiences.
2. Represent the company in MH-sponsored events, roadshows and trade functions invited by business partners
3. Attend trade events and exhibitions to build contacts and networking for promoting the MH brand & its products and services.
· Provide support to the Sales team
1. To ensure achievement of the revenue target in accordance with the commercial and marketing objectives.
2. Coordinate with RMD for fare requests, fare filing, group requests etc., to meet the overall department KPIs.
· Travel Trade Satisfaction and Corporate Client Satisfaction.
· Handle agents’ fares inquiries, coordinate Agents’ bookings, issuance of tickets, monitoring, utilisation and chasing for deposit collection.
· Management of In-house team in Korea, and provides the training, coaching etc., to develop their skills.
· Administrative support to Korea sales office.
Areas of Experience
· Knowledge of the airline/travel industry with experience in Sales, Reservations & Ticketing
· Good contact with travel agents, OTAs, corporate customer base, tourism & trade organisations
· Proficiency in Microsoft Excel, Word, PowerPoint
Personality Traits
· Independent, self-driven, result-oriented with a solid sense of responsibility and possess a positive working attitude
· Creative, attention to detail and pride in high-quality execution of work
· A good team player and able to work under pressure
