Technical Lead, IT Applications (Dallas, TX, US)

American Airlines • Technical Lead, IT Applications (Dallas, TX, US) • 4w ago

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Customer Hub product Team within the Information Technology Division.
Responsible for providing technical direction and leadership in regards to the design, development, and deployment of solutions within our customer base. The technical lead comes up with innovative solutions for business and technical problems, creates and maintains technical specifications, as well as anticipates and acts upon issues that arise, providing alternate approaches and solutions, communicates decisions clearly, and sets the standard for highest quality of work.

What you'll do

Hands on participation in all phases of the software development lifecycle and is responsible to design, develop, and implement largescale, highly available applications.
Collaborates with the architect to define the technical roadmap for the product, provide design and technical governance, and dictate technical standards, including software coding standards, tools, and platforms
Evaluates product requirements and proposes solutions considering the product's vision and the technology roadmap
Works closely with architecture to ensure decisions meet long term enterprise growth needs
Completes appropriate documentation for technical designs, processes engineering, and project decisions
Builds tools and patterns to accelerate development and delivery
Researches and implements new technologies and solutions to enhance current processes, security, and performance
Develops cross departmental services and applications in coordination with IT's central architecture team
Acts as the technical subject matter expert (SME) on the product
Evaluates new technologies and tools, leads POCs to prove new ideas, and champions good design practices
Mentors and coaches team members related to architecture, design, development, build, deployment, and maintenance of systems.
Troubleshoots and debugs complex issues, and identifies and implements solutions
Collaborates with production operations department to ensure deployments roll out smoothly and customer group support is met
Works extended hours, including nights and weekends, as needed in order to support the operation

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
5 years of experience delivering SDLC solutions using ITIL / Agile / XP, or similar methodologies

Preferred Qualifications- Education & Prior Job Experience

Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
8+ years of experience delivering SDLC solutions using ITIL / Agile / XP, or similar methodologies
3+ years of experience providing technical leadership
Airline industry experience, including Sabre, business processes, and supporting technologies

Skills, Licenses & Certifications

Knowledge and experience with the following:
- Java SE, Java EE, or Spring
- Object Oriented design principles
- Java/Java EE design patterns, SOA principles and patterns, EAI patterns, and UML
- Relational databases
- Microservices architecture and JavaScript MVC frameworks
- Diagnostics/Testing Tools, such as Dynatrace, Postman, and SOAP UI
- Microsoft Azure or any similar public cloud offering
Well versed in application design, development, automated testing and delivery in an agile environment
Strong understanding of PCI, SOX, PII, and security processes and standards
Familiarity with software configuration management/build processes
Ability to document the existing environment and develop the strategy and tasks to prepare for changes to the design, describing the technical functions, as well as the business functions involved
Ability to generate technical roadmaps
Ability to train and mentor team members
Ability to accurately investigate and document the details of the current and future system
Excellent analytical and technical problem solving skills
Experience working with Agile methodologies and tools
Experience in DevOps Toolchain methodologies, including TDD (test driven development), Continuous Integration, and Continuous Deployment
Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments
Ability to thrive in a sense-of-urgency environment and leverage best practices
Ability to think strategically and develop tactical methods to achieve objectives and goals
Proven ability to keep multiple complex efforts moving forward quickly while exercising an appropriate level of discipline

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

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