Department:
Technology
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Technology Lead System Engineer delivers on our Purpose by supporting Data Quality across the Technology Integrated Data Foundation and AI & DT Teams. This role will lead and motivate a Team of Infrastructure Engineers in the design, implementation, and installation of highly reliable Infrastructure solutions and collaborate closely with the Business, IT Management, and other Stakeholders to ensure solutions meet functional and non-functional expectations.The Technology Lead System Engineer is excited to bring their critical thinking and Leadership skills to help drive the future of Technology at Southwest.
This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington and Wyoming
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
- Influence and execute engineering processes that deliver predictable quality, providing accurate estimates in support of feasibility assessments for engineering activities
- Help build high performing Teams and grow and mentor the technical skills within the Team, ensuring capacity and skillsets are aligned to meet ongoing delivery expectations
- Write, review, and take responsibility for clear, concise, and comprehensive technical documentation and be a positive influence on other Developers
- Contribute to iteration planning and participate in daily scrums, iteration retrospectives, and iteration demos
- Manage the engineering of Infrastructure services, Network, Servers, Storage, Virtualization and Monitoring
- Create, maintain, review and approve designs in collaboration with Solution Architects and shared services Teams, ensuring alignment to the appropriate solution architectures and taking tradeoffs into account
- Research new technologies that could improve overall infrastructure stability and performance and promote and enforce enterprise standards and industry best practices
- Troubleshoot, escalate, and resolve infrastructure and environment issues in a timely manner and incorporate findings into design changes to prevent future issues
- Define and review technical criteria for vendor evaluations, participate in package evaluations, and ensure contracts include expected technical outcomes
- Establish functional or system standards to address operational requirements, quality requirements, and design constraints
- May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
- Advanced knowledge of at least one required programming language
- Skilled in excellent partnering, communication, negotiation, and execution in working with various Technology or partner Teams
- Ability to articulate ideas, approach, concepts, options, risk, impact, and recommendations to technical, non-technical, and Leadership audiences and how it provides business value
- Ability to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work and to mentor others to do the same
- Skilled in strong analytical and problem-solving abilities with a proactive mindset to get ahead of issues
- Ability to lead ideation, presentation, and group-thinking sessions
- Ability to influence effectively without authority up through Senior Leadership levels to achieve desired business outcomes
- Ability to lead multiple efforts concurrently, whether administrative or project related, while maintaining a successful level of completion in their own work
- Ability to work in a fast-paced, Team-based, Customer service-oriented environment with a strong attention to detail
Education
- Required: High School Diploma or GED
- Required: Bachelor's Degree in Business, Engineering, Computer Science, or Information Systems, or related field; or equivalent formal training
Experience
- Required: Expert level experience, expansive and far reaching knowledge in system engineering
Licensing/Certification
Physical Abilities
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $151,400.00 - $168,200.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible
dependents too)
• Southwest will help fund your 401(k) retirement savings with Company
contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement
Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including
pets)
• Southwest offers health plan coverage options that start from the very first day of
employment. You will have 30 days to select and enroll in your health plan with
coverage retroactively available to your first day of employment.
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule
and applicable IRS limits
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule
and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date10/29/2024
