Job Title
GTM Manager – Travel Intelligence
Summary
The Go-To-Market Manager will play a pivotal role in driving revenue and profitability for the Amadeus Travel Intelligence portfolio. As the bridge between product, sales, and customers, you’ll be responsible for executing our go-to-market strategy by highlighting product benefits, leading commercial offers, and providing post-sale support to ensure customer retention and renewals. Your insights will guide the product roadmap, aligning offerings with customer needs and competitive trends.
In This Role You Will
- Serve as a central point for communication between product, sales, and customers.
- Capture and relay feedback from the field, identifying new market needs and competitive threats, and share these insights with the product team.
- Provide post-sale support to customers, advising them on leveraging Business Intelligence products to maximize value and secure renewals.
- Participate in large-scale customer engagements to support and retain Business Intelligence business.
- Advocate for the customer by offering actionable product feedback and recommending enhancements that add business value.
- Market Travel Intelligence products through 1:1 engagements and webinars.
- Assist in structuring commercial proposals and support sellers in closing sales.
- Prepare and deliver presentations and webinars to support new product launches and educate customers and prospects.
- Develop expertise within the sales force on Business Intelligence, acting as the go-to product expert for advice and support.
About The Ideal Candidate
- Strong communicator with the ability to convey technical information clearly to non-technical audiences.
- Skilled in capturing and distilling customer and market feedback to inform product development.
- Experienced in providing post-sale support to drive product usage, customer satisfaction, and renewals.
- Proficient in structuring commercial proposals and supporting sales teams in complex, high-stakes negotiations.
- Experienced in developing sales confidence by delivering product training, demos, and best practice guidance.
- Proven ability to work cross-functionally with product, sales, and technical teams to enhance customer outcomes.
- Comfortable preparing and delivering presentations and webinars for customer education and new product launches.
What We Can Offer You
- 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
- 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
- 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
- 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
- 🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
- 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
- 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
- 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
Join Amadeus and be part of a team transforming Travel Intelligence, where your strategic insight and communication skills will directly impact customer success and the future of our innovative product offerings.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
