We are “Winning Ways” through our best-in-class team of dedicated, passionate, and highly trained aviation professionals. We have been awarded “Ground Handler of the Year” for seven consecutive years and are committed to our Vision of being the world’s most admired air services provider. Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make.
If you’re looking for a highly rewarding career in aviation services, you’re looking for dnata! dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
dnata Erbil are looking for enthusiastic, dedicated and qualified team member to join our Ramp Team.
A successful Ramp Agent to transport Baggage/Cargo to and from various areas as directed by the Turnaround coordinator, ensuring this is done in line with safety and security regulations. Operate any equipment where the appropriate qualifications and licenses are held. Simultaneously is expected to physically load/unload cargo/baggage from ULD’s and trollies as and when required.
Responsibilities
- Only operates equipment trained and licensed to operate and in accordance with Standard Operating Procedures and airline requirements.
- Performs walkaround checks before using each equipment trained and licensed to operate before each use.
- Performs Daily Inspections in accordance with equipment allocated on a monthly basis.
- Supports the movement of equipment to and from GSE whenever required in order to support maintenance and repair requirements including TSU dumping.
- Support flights as allocated to ensure all flights are supported and in line with customer expectations including airside bussing.
- Supports TACs on flights by ensuring all members of the team works safely at all times including when the TAC is not present on the Ramp.
- Reports any faults with equipment to the TAC if on a flight, OC or John Chombo to ensure matters are addressed as quickly as possible and any safety concerns addressed.
- Reports any accident or incident so it is logged accordingly and any points of learning shared with the team to support continuous improvement.
- Always looks out for the welfare of the team by escalating any matters that can contribute to improve the work environment.
- Leads by example on flights as one of the senior members of the team by sharing knowledge when applicable to help develop other team members.
- Maintains recurrency requirements for licensing on all equipment signed-off to operate.
Job specific requirements
- Relevant licenses as per dnata Erbil training and license matrix
- Proficient knowledge in Airport Operations
- Previous aviation experience preferrable, good understanding of spoken/written English language, driving license.
- Managing conflict situations, working under pressure, working within time constraints, managing a team, working in a multi-cultural team.
