Finnair is a diverse community of professionals who work ambitiously with a big heart and commitment. A strong safety culture is our priority and at the core of our everyday work, never taking it for granted. We are committed to doing our share in solving the climate challenge by determinedly following our science-based pathway to decarbonize our operations. We find meaning in our purpose: to enrich lives by bridging the world, and our identity and service mindset stems from our iconic brand’s Nordic heritage. Our values – Commitment to care, Working Together, Simplicity and Courage – guide us in everything we do. Finnair Cargo is a modern air cargo carrier offering fast, high-quality transport between Asia, Europe and North America, through its Helsinki hub. Finnair Cargo specialises in temperature-controlled cargo, such as pharmaceuticals, seafood and other perishables. The operations at its state-of-the-art COOL Nordic Cargo Hub at Helsinki Airport are designed using modern technology and data monitoring systems to radically improve transparency and efficiency of air cargo shipping. In our daily work we challenge ourselves, each other, and our competences to provide the very best experience for our cargo customers. We are now looking for BUSINESS MANAGER, Finnair Cargo to strengthen our Cargo Revenue Management & Pricing (RMP) team. In this role you will manage cargo demand and pricing structures in your area to maximize the network revenue. You will deliver revenue, market, and competitor analysis steering sales to meet revenue targets. You will also contribute to cargo product offering development to meet customer demand and revenue targets. As Business Manager, you will offer your insights to improve business profitability by suggesting strategic partnership developments and steer network capacity by managing Special Prorate Agreements and block space arrangements. To be successful in this position, you do not necessarily need to have a strong revenue management and pricing background yet. We are looking for a business-minded person with enthusiasm to use one’s analytical skills to work on complex business challenges. You might be the person we are looking for if you enjoy both turning numbers into implications for the business and working together with others to reach the best results. This is a fixed-term contract beginning in January 2025 and lasting for a minimum of one year, potential for continuation. Main responsibilities: Managing POS/OD Demand Forecast Ensuring price competitiveness in appointed area of responsibility Validating pricing and monitoring competitive environment and competitor pricing Defining commercial framework for Cargo products and ensuring product offering competitiveness Maximizing revenue by guiding sales with the use of data and comprehensive analysis of appointed area of responsibility Following up KPIs and suggesting corrective actions Managing SPA's, soft & hard block arrangements Continuous development of pricing structures Communicating the Cargo Product attributes internally & externally Exploring possibilities for various ways of co-operation Developing processes and tools for Revenue Management, network steering, capacity optimization and overall business steering Our expectations: Strong business mindset with solid analytical skills Good overall business and industry understanding Development minded approach to complex business challenges Advanced Excel skills Ability to analyze and integrate detailed numerical information from various sources and clearly communicate their implications to business Understanding the impact of fares and fare rules to demand (price elasticity) and topline revenue Strong teamwork and negotiation skills Ability to make decisions independently, prioritize and organize one’s workload Master's degree or equivalent from a relevant field for this position (such as Econ. / Tech.) Fluent English, both written and spoken We also appreciate: Previous experience in managing Process development and/or ICT projects DW/BI development skills Programming skills: Excel, macros, SQL, XML Working at Finnair: We offer you an exciting opportunity to work in the fast-changing aviation and international travel industry in a culture that drives and enables professional development and continuous improvement. You will be supported by internally highly rated supervisory work with modern leadership practices that we constantly develop. We are happy to enable our employees to enrich their lives and fulfill their travel dreams by offering a wide leisure travel benefit. We also support the health and wellbeing of our employees through our own Sickness Fund insurance benefit, gyms around the Finnair campus and activities organized by our hobby clubs. Are you ready for the challenge and want to join our team? Submit your application with your CV, cover letter and salary expectation no later than Sunday, 24 November 2024. Please note that the hiring process includes a pre-employment security clearance and a drug test. For more information, please contact Tiina Rämä-Poutanen (Business Manager) by phone +358 400716346 preferably during the specified hours provided below: Thursday, 14 November between 9am to 10am Thursday, 21 November between 3pm to 4pm Please note that we do not process applications submitted via email. Our people are key to our success and the foundation that makes Finnair unique. We are committed to creating a safe work environment where all our people can thrive and succeed. We cherish diversity and strive to employ people with different backgrounds and experiences, to bring together multiple views to foster our business success. According to our employee survey, respecting diversity is at a high level in our work community. You are welcome to join Finnair as your authentic self. Finnair is a network airline, specialising in connecting passenger and cargo traffic between Asia, North America and Europe. Finnair is one of the oldest operating airlines in the world, celebrating its centenary in 2023. Sustainability is at the heart of everything we do – Finnair intends to reach carbon neutrality latest by the end of 2045. Customers have chosen Finnair as the Best Airline in Northern Europe in the Skytrax Awards for 12 times in a row. Finnair is a member of the oneworld alliance. Finnair Plc’s shares are quoted on the Nasdaq Helsinki stock exchange.
